The Role
Sell and manage delivery of social-work programmes to local authorities, meet sales targets, maintain partner relationships, forecast in Salesforce, allocate and induct applicants to placements, project-manage recruitment of consultant social workers, ensure compliance, and collaborate across teams to support organisational objectives.
Summary Generated by Built In
Location: Hybrid. If you are based in London you are required to attend the London office twice a week. If you are based outside of London, you are required to attend the London office once a month. Please note that travel to the London office is at your own expense.
We are looking for an account management, or workforce development professional that will consistently deliver on sales targets for our programmes and develop and maintain strong relationships with our partners for high satisfaction rates.
You will be part of a high performing Partnerships and Placements team that builds and maintains partnerships with local authorities (LAs) and children’s trusts nationally, in order to develop and support 600+ Fellows (alumni) annually through our key programmes.
This is directly linked to achieving Frontline’s organisational objective of having 4,000 impactful Fellows by 2025, who will create social change for children without a safe or stable home.
We are looking for an account management, or workforce development professional that will consistently deliver on sales targets for our programmes and develop and maintain strong relationships with our partners for high satisfaction rates.
You will be part of a high performing Partnerships and Placements team that builds and maintains partnerships with local authorities (LAs) and children’s trusts nationally, in order to develop and support 600+ Fellows (alumni) annually through our key programmes.
This is directly linked to achieving Frontline’s organisational objective of having 4,000 impactful Fellows by 2025, who will create social change for children without a safe or stable home.
Key Responsibilities
Meet sales targets
- Sell programmes effectively to partners, meeting programme targets
- Record and accurately forecast results through effective use of Salesforce CRM
Relationship management and partner experience
- Sell programmes effectively to partners, meeting programme targets
- Record and accurately forecast results through effective use of Salesforce CRM.
Systems, project management and compliance
- Allocate Approach Social Work applicants to placements, ensuring they are inducted onto the programme before starting
- Project manage the recruitment of high-quality Consultant Social Workers.
- Understand and comply with policies that govern our programmes
Support wider organisational objectives
- Work collaboratively with colleagues across the organisation on shared objectives, specifically the Delivery, Recruitment and Business Development Teams.
- Maintain high engagement levels and promote freedom and responsibility
- Lead by example and role model a high-performance culture through
clear communications, risk management and holding colleagues to account
Skills, Knowledge and Expertise
Experience and Knowledge
- Sales and account management, and consistent in meeting targets.
- Managing sales cycles and pipelines and accurately forecasting results
- Strong experience of building relationships with a range of internal stakeholders and balancing varied, often competing interests
- Experienced in cultivating and influencing external stakeholder relationships
Characteristics and Skills
- Excellent communication skills, with the ability to write great proposals, lead productive meetings and run inspiring pitches
- Ability to use everyday digital tools (such as Microsoft Word, Excel, Outlook and online systems) to support day-to-day work, with willingness to learn new systems as required.
- Adept at building positive relationships with people in different contexts, able to learn quickly about their needs and skilfully build strong, long-lasting partnerships
- A strategic mindset that plans, prepares and monitors own performance to effectively anticipate and manage risks to performance
- Presence to influence peers, and challenge respectfully and with impact
- Confident in using data and making use of reporting through customer relationship management (or CRM) systems.
- Dependable, clear and pro-active in working to achieve shared goals
- Presence to influence peers, and challenge respectfully and with impact
Benefits
- Flexible working hours
- Competitive pension employer contribution
- 25 days annual leave + bank holidays + office closes from 25 Dec to 1 Jan
- Buy up to five days annual leave a year
- Interest free loan for season ticket
- Personal coaching and mentoring
- Cycle loan scheme
- Deposit loan scheme
- Volunteering days
- Employee assistance programme
- Life Assurance Scheme (x3 salary)
About
Over 700,000 children in England rely on the support of social workers each year. These children need and deserve the support of life-changing social work professionals who can empower them to achieve their full potential and help to break the cycle of trauma and disadvantage.Frontline is a social work charity working to ensure that all children in England have a safe and stable home, and that their life chances are not limited by their social or family circumstance. Our mission is to create social change for these children and their families by developing excellent social work practice and leadership through our programmes, and by building a movement of leaders in social work and broader society as part of our Fellowship.We are looking for outstanding people from a diverse range of backgrounds to join our organisation and contribute to our work to create lasting social change for children and families. We want to do this whilst striving to achieve a culture of freedom and responsibility.
Skills Required
- Proven sales and account management experience, consistently meeting targets
- Experience managing sales cycles, pipelines and accurate forecasting
- Experience using Salesforce CRM (or similar) for reporting and forecasting
- Strong relationship-building and stakeholder management with internal and external partners
- Excellent written and verbal communication, proposal writing, pitching and meeting leadership
- Ability to use Microsoft Word, Excel, Outlook and online systems; willingness to learn new systems
- Project management experience, including recruiting and onboarding staff or consultants
- Understanding of and ability to comply with programme policies and governance
- Confident use of data and CRM reporting to inform decisions
- Collaborative working across teams and ability to promote high-performance culture
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The Company
What We Do
Frontline Industries is an industrial service company specializing in Rotating Equipment Repair, including Pumps, Fans, Motors, and Gearboxes. They also provide custom parts manufacturing and a range of products like Flexible Shaft Couplings and Mechanical Seal Coolers, serving industries such as Power, Chemical, and Food & Beverage.
