We are expanding our Business Development team and looking for a results-driven BD Representative to drive new partner acquisition and onboarding, strategic partnerships, and nurturing robust relationships and enlarging the customer database through new commercial partners
You will report to the Business Development Lead and work closely with the sales team in acquiring new commercial partners and strengthening relationships beyond big traditional retailers (e.g. pawn shop collaboration, B2B, VAS bundle with local providers and driving growth in our distribution network.
You will support the Business Development Lead in all activities to expand big traditional retailers and enlarge the customer base, driving sales to our commercial partners.
Responsibilities
1. Merchant Acquisition & Market Expansion
Identify, prospect, and acquire new local merchants/semi modern channels/ strategic partners in line with company targets. Conduct market mapping, competitor analysis, and identify new business opportunities. Own end-to-end pipeline from lead generation to onboarding and activation.
2. Partnership & Key Account Management
Act as the main point of contact for key merchants (including handling operational cases and escalations. Maintain strong relationships, ensure SLA compliance, and drive partner satisfaction. Conduct regular business reviews and drive joint business plans.
3. Business Growth & Cross-Functional Collaboration
Develop and execute go-to-market strategies to increase transaction volume and revenue. Collaborate closely with Marketing and Operations teams for promo programs, roadshows, and merchant activation. Support registration, contracting, and documentation for all partnerships.
4. Reporting & Performance Tracking
Monitor merchant performance, prepare weekly / monthly reports, and provide actionable insights. Achieve and exceed assigned KPIs for acquisition, revenue, and retention. Monitor competitor and market activities by obtaining information on market trends, opportunities and challenges, leveraging insight to inform strategic decisions and action plans.
Qualifications
Aligned with PayJoy’s principles and culture;
Bachelor's degree in any major
5+ years of experience in business development/account management/partnerships/sales with a background in financial services /banking/retail is a plus;
Exceptional communication and interpersonal skills, capable of engaging and influencing stakeholders at all levels; English and Indonesian
Comfortable working on Google Suite (Sheets, Docs, Slides, etc.). CRM (Zoho & Zendesk), communication (Slack), data analytics, and project management (Hex & Jira)
Willing to work on-site in Jakarta and to travel to field/market locations.
Must be detail-oriented and comfortable in a fast-paced & early-stage environment;
Experience in Smartphone Retail or Fintech/Banking is highly preferred
Strong merchant network, especially in Gadget Retail & Distributors
Proven track record of achieving acquisition and revenue targets
Excellent negotiation, communication, and presentation skills
Field-ready, resilient, and willing to travel/work on-site when required
Self-starter with ability to work independently and collaboratively with local Sales Team/ regional teams
Benefits
- 100% Company Funded : Private Health Insurance for employee and immediate family
- 20 days vacation
- Phone finance, headphone, home office equipment and wellness perks.
- USD$2,000 annual co-working travel benefit
- USD$2,000 annual professional development benefit
- USD$500 annual wellness benefit
Skills Required
- Bachelor's degree in any major
- 5+ years of experience in business development, account management, partnerships, or sales
- Strong communication and interpersonal skills
- English and Indonesian language proficiency
- Experience using Google Suite, including Sheets, Docs, and Slides
- Experience with CRM, communication, data analytics, and project management tools
- Willingness to work on-site in Jakarta and travel to field or market locations
- Detail-oriented and comfortable working in a fast-paced, early-stage environment
- Experience in smartphone retail or fintech/banking
- Strong merchant network, especially in gadget retail and distribution
- Proven track record of achieving acquisition and revenue targets
- Excellent negotiation, communication, and presentation skills
- Resilient and field-ready, with willingness to travel and work on-site when required
- Ability to work independently and collaboratively with local and regional sales teams
- Background in financial services, banking, or retail
PayJoy Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PayJoy and has not been reviewed or approved by PayJoy.
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Fair & Transparent Compensation — Pay is considered market‑aligned for senior U.S. technical roles, and public salary bands help candidates benchmark and align expectations. Feedback suggests this transparency supports confidence that offers are competitive for role and location.
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Healthcare Strength — Company‑paid basic medical, dental, vision, life, and disability coverage is emphasized as a standout element versus many startups. Feedback suggests this reduces out‑of‑pocket burden and strengthens the core benefits foundation.
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Parental & Family Support — Paid parental leave and flexible hours are highlighted alongside dedicated time off. Feedback suggests these family‑oriented policies enhance the perceived completeness of the package.
PayJoy Insights
What We Do
PayJoy's mission is to deliver access to credit to the next billion people in emerging markets worldwide. Our unique mobile security technology gives customers the ability to afford their first smartphone on credit, using the phone itself as collateral, and then provides further access to credit to help weather life's unexpected financial surprises and climb the ladder of economic well-being. Founded in 2015, today PayJoy has reached millions of customers in a dozen countries around the globe, including Mexico, Brazil, Colombia, India, Kenya, and South Africa, and is on a strong growth path with support from major industry partners to bring credit to the next billion emerging consumers.
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