About Intermedia
About the Role:
What you'll do
· Partner with PSE West Region Team in sales opportunities and represent Intermedia during all phases from pre-sales activity to post sales account management
· Assist West Region Partner Sales Executive Team in prospecting for new business and sales opportunities through the Partner Channel.
· Inside Partner Sales Executive will participate in sales and technology training.
· Provide partners and customers with the highest standard of customer service through the sales cycle.
· Partner with internal departments within Intermedia to ensure successful pre and post-sale experience for both the Partner and the customer, including, but not limited to Partner Concierge Desk, Carrier Relations, Tech Support, Customer Service and Onboarding.
What you'll bring to the role
· 3+ plus years of experience in Channel Sales, Customer Success, Sales Support Specialist, or outside sales and/or account management
· You will have a demonstrated track record of success in one or more of the following areas: sales, partner-led sales and executive relationship building.
· Have a strong grasp of solution and value-based selling, preferably from experience they garnered working in the enterprise business applications space.
· Superior oral/written communication and listening skills are also a must, given the diverse role types this individual must engage with on a daily basis.
· Strong teamwork skills are also required to successfully work in what is a highly matrixed environment.
· Bachelors degree highly preferred
· Ability to travel up to 25%
Diversity, Inclusion, and Equal Opportunity
We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About
To explore other opportunities check out our careers page: https://www.intermedia.com/about-us/careers
Skills Required
- Bachelor's degree in Business, Finance, Analytics, Sales, Marketing, or a related discipline, or equivalent professional experience
- Five or more years of experience in sales operations, inside sales, revenue operations, sales analytics, channel sales, or account support
- Knowledge of Intermedia sales processes and Partner ecosystem
- Strong working knowledge of Salesforce, including opportunity management, dashboards, reporting, forecasting, and data-quality governance
- Experience creating, maintaining, or interpreting Power BI reports and dashboards
- Experience supporting customers, channel partners, or sales representatives in a remote or inside-sales environment
- Strong understanding of pipeline management, forecasting, opportunity qualification, and sales-process governance
- Ability to quickly understand active opportunities and provide effective temporary coverage across multiple PSE territories
- Advanced Microsoft Excel and PowerPoint skills
- Strong written, verbal, presentation, and virtual-meeting capabilities
- Ability to manage multiple priorities and respond effectively to time-sensitive partner and customer needs
- Ability to influence behavior and reinforce accountability without direct reporting authority
- Experience in technology, telecommunications, SaaS, cloud communications, managed services, or a channel-led sales organization
- Experience supporting reseller, MSP, or indirect-sales business models
- Familiarity with recurring-revenue metrics, including MRR, ARR, retention, churn, and customer lifetime value
- Experience supporting complex, multi-stakeholder sales opportunities
- Knowledge of consultative selling, value-based selling, and formal opportunity-qualification methodologies
Intermedia Cloud Communications Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Intermedia Cloud Communications and has not been reviewed or approved by Intermedia Cloud Communications.
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Healthcare Strength — Comprehensive medical, dental, vision, mental-health services, wellness programs, and an Employee Assistance Program are consistently highlighted as part of the package. Feedback suggests coverage is broad for employees and families.
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Leave & Time Off Breadth — Generous PTO, paid holidays, and parental leave are emphasized, supporting work-life balance and time away when needed. Feedback suggests these policies are a standout aspect of the total package.
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Retirement Support — A 401(k) with company match and retirement planning options are called out as meaningful financial benefits. Feedback suggests these programs are valued alongside base pay.
Intermedia Cloud Communications Insights
What We Do
Intermedia is the cloud communications company that helps over 135,000 businesses connect better – through voice, video conferencing, chat, contact center, business email and productivity, file sharing and backup, security, archiving, and more – from wherever, whenever. We strive to eliminate the need for multiple communications service providers with a seamlessly integrated portfolio of communications and collaboration solutions – all delivered through one highly reliable and secure platform. With month-to-month contract options, one monthly bill, one intuitive point of administrative control, and having been certified by J.D. Power seven times for providing “An Outstanding Customer Service Experience," Intermedia is committed to providing enterprise-grade products to businesses of all sizes through a simple, Worry-Free Experience. As a partner-first company, Intermedia goes to work for over 7,500 channel partners by providing a comprehensive set of programs, resources, and support to help them grow their revenue and maximize their success. Programs include our Customer Ownership Reseller (CORE™) model – which enables partners to resell, package, and manage Intermedia's solutions as if they were their own, while benefiting from highly attractive economic terms and maintaining ownership of their customer relationships – as well as agent models. Intermedia is also proud to be the exclusive cloud communications platform provider for NEC, a leader in global market share for unified communications with an estimated 80+ million business phone users worldwide. Recent Awards: • J.D. Power Certified Assisted Technical Support Program – 2023, 2021, 2020, 2019, 2018, 2017, 2016 • Inc. Magazine’s Best Workplaces of 2021 • PCMag Editor’s Choice – Intermedia Unite • PCMag Editor’s Choice – Intermedia AnyMeeeting • PCMag Editor’s Choice – Intermedia Hosted Exchange • CRN - 5-Star Partner Program - 2023, 2022 • CRN’s Cloud Computing Product of 2022, 2021 – Intermedia Unite
