Host / Partner's Maître d'

Job Description
Come join our new 270 Park location as a Partner's Maitre'd
As a Partners' Maître d' within our Amenity Services you will be the welcoming face to JPMC's Senior Leaders, setting the tone for an exceptional dining experience. This position will play a crucial role in maintaining the ambience and efficiency of the front-of-house operations, coordinating with the culinary and dining teams to deliver outstanding hospitality. The ability to handle inquiries and accommodate special requests will greatly contribute to our reputation of excellence.
Job Responsibilities

• Greet guests warmly and professionally.
• Collaborate and communicate effectively with the culinary and dining teams to ensure smooth service flow.
• Confirm daily menus and food labels are accurate.
• Assist in maintaining the cleanliness and presentation of the entrance and waiting areas.
• Handle guest inquiries and complaints with grace and professionalism, escalating issues when necessary.
• Coordinate with the management team to accommodate special requests and VIP guests.
• Ensure compliance with health and safety regulations at all times.
• Assist in the preparation and execution of special events.
• Uphold the Amenity Services' standards of excellence in customer service and hospitality

Required Qualifications, capabilities and skills

• Excellent communication and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Ability to remain calm and composed under pressure.
• Flexibility to work evenings, weekends or holidays as required.
• Ability to stand for extended periods.
• High School diploma or equivalent required.

Preferred Qualifications, capabilities and skills

• Previous experience in a high-end restaurant or hospitality environment is preferred.
• Additional hospitality training is a plus.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.