Partner Relationship Manager

Posted 5 Days Ago
Be an Early Applicant
Sydney, New South Wales, AUS
Hybrid
Mid level
Fintech • Software • Financial Services
The Role
Drive new business and partnerships across unattended, ecommerce, EFTPOS and merchant channels. Build and manage partner relationships, generate pipeline through outreach and events, deliver solution-based sales presentations, and support product deployment and first-line assistance while representing Windcave.
Summary Generated by Built In

About Windcave

Founded in 1999, Windcave is a global payments technology company, pioneering Payments as a Service (PaaS) and cutting-edge financial services. Millions of transactions flow through our platform every day for some of the world's most recognizable brands across all industries.

About role:

Our Sydney office is looking for a highly committed Partner Relationship Manager, who thrives on business development to join our growing organisation. This is an exciting opportunity to carve new business relationships and drive business sales, utilising your sales experience in expanding our partnerships within the unattended, ecommerce, EFTPOS and merchant service channels.

Position Attributes:

  • Highly motivated and ambitious sales professional with a strong focus on new business acquisition
  • High-energy self-starter with a proven drive to exceed OTE targets through new business growth and partnerships
  • Proven ability to generate opportunities independently through personal networks, market outreach, and proactive business development, supported by Windcave’s internal resources
  • Comfortable building a self-generated sales pipeline while leveraging marketing, partner, and internal referral channels
  • Commercially minded sales professional capable of acting as a technical liaison for product deployment and integration aligned with customers’ payment requirements
  • Strong interest in learning and developing expertise within the payments technology sector
  • Enthusiastic about representing a high-growth, market-leading organisation
  • Demonstrates integrity, professionalism, and a strong motivation to achieve outstanding results

Role Requirements:

  • Dynamic personality with high energy and an entrepreneurial mindset
  • Ability to quickly learn and articulate new product and solution offerings
  • Comfortable operating in a varied role, including:
    • New business development
    • Partner relationship management
    • Customer engagement
    • Providing first-line assistance when required
  • Proactive in developing new customer relationships, including face-to-face meetings and on-site engagement
  • Willingness to attend industry events, networking opportunities, and trade shows to promote Windcave and identify new opportunities
  • Comfortable with proactive outreach activities, including cold calling and targeted prospecting, as part of a broader business development strategy
  • Excellent written and verbal communication skills
  • Professional presentation and strong interpersonal skills
  • Collaborative team player with a desire to contribute to a positive, high-performing team culture
  • Strong presentation skills with experience delivering solution-based sales presentations
  • Proficiency with Microsoft Office tools including:
    • Word
    • Excel
    • PowerPoint
  • Ability to clearly explain payments solutions to non-technical audiences
  • Awareness of the payments, retail, and technology landscape, including competitors and market trends
  • Understanding of merchant services providers highly desirable
  • Previous experience in a fast-paced telesales, or business development roles preferred

Benefits:

  • Hybrid work model (Mandatory 3 days' work from office Monday, Tuesday, and Friday).
  • Competitive remuneration package
  • Career Development and long-term career opportunity
  • Diverse, energetic and friendly team environment

Send us your CV if you are keen to explore your options with Windcave!

Windcave thanks all applicants in advance as only those shortlisted will be contacted.

Skills Required

  • Proven new business acquisition and sales experience
  • Ability to generate opportunities independently through networks and proactive outreach
  • Partner relationship management and customer engagement experience
  • Excellent written and verbal communication skills
  • Strong presentation skills and experience delivering solution-based sales presentations
  • Proficiency with Microsoft Word, Excel and PowerPoint
  • Comfortable with cold calling and targeted prospecting
  • Ability to explain payments solutions to non-technical audiences
  • Awareness of payments, retail, and technology landscape including competitors and market trends
  • Understanding of merchant services providers
  • Previous experience in telesales or business development roles
  • Willingness to attend industry events, trade shows and perform face-to-face meetings
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The Company
HQ: Auckland
318 Employees
Year Founded: 1999

What We Do

Established in 1999 in New Zealand, Windcave stands as a high-growth, innovative leader in payment technology. We offer a seamless, global platform catering to diverse clientele including corporate, banking, and SMEs. By consolidating payment needs through a single provider, Windcave streamlines payment processes, ensuring superior experiences for countless global brands. Our services span online, in-store, and unattended environments, boasting features such as global acquiring, tokenization, data insights, cross-border services, and support for all popular payment methods.

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