Title: Partner Manager, Digital Advertising (P4)
Location: Remote USA
Reports To: Program Director
The Role:
The Digital Advertising Partner Manager oversees and leads the digital advertising Dealer solutions program for an OEM client. The position is the point of contact for all defined digital advertising program deliverables and will effectively oversee multiple projects and work streams to ensure program delivery is on time and within budget, while exceeding client expectations. The Digital Advertising Partner Manager will oversee all program activities supported by a team consisting of digital solution providers, support team, product marketing, training and technology.
The Impact You Will Have in This Role:
The Digital Advertising Partner Manager is critical to helping the OEM and its dealer body improve the customer experience. You will positively influence the customer journey through your strategic thought leadership of digital media messaging, yielding greater customer satisfaction with the car shopping and purchasing process.
What You'll Be Doing in This Role:
Responsibilities:
- Lead the overall digital advertising Dealer program to execute and achieve stated business objectives and ensure success with the OEM and their Dealers
- Work directly with the OEM dedicated personnel onsite/remotely to deliver day-to-day operational elements of program
- Assess client needs and determine best solution to exceed the client’s expectations
- Work with a team of digital solution managers and provide direction to cross-functional teams including, providers, dealer support team and product and technology teams.
- Development and deliver presentations for clients regarding program status and results
- Manage the relationships with our valued partners and tangential partners supporting the digital advertising efforts for the OEM including OEM agencies of record
- Review all digital advertising deliverables prepared by team before passing to client, as this position owns the client relationship and is the face of JD Power to the OEM on all aspects of Tier 3 marketing
- Work with program managers to deliver business requirements and project plans as appropriate to meet changing client needs and requirements
- Audit retailer advertising spend and approve monthly reimbursement files in conjunction with compliance agency
- Provide client with monthly suggestions for increased media efficiency
Leadership Responsibilities:
- Support departmental goals and other operational activities in partnership with leadership
- Perform regular One-on-One’s with vendor partners and facilitate team meetings
- Actively participate in organizational goal setting and establishment of organizational objectives for the digital advertising and SmartDigital solutions team
Qualifications of this Role:
- Ideal candidate will have 5 to 7 years' experience working directly at or with an OEM client and 5+ years working in the automotive industry
- Media experience preferred but not required
- Proven experience in the areas of automotive digital marketing, websites, digital advertising, leads, CRM, marketing analytics, ROI, etc.
- Understanding and or experience working with Dealers or Dealer groups on digital marketing programs, consulting or executing campaigns
- Engaging personality with the ability to connect with a diverse range of people
- Self-starter with ability to manage multiple projects
The Hiring Manager says:
I am looking for the kind of person who has a vast knowledge of media and marketing strategies to help grow a business and isn't afraid to try new methodologies or experiment to find the most successful solutions for internal and external customers alike. Someone who challenges the status quo and is looking for ways to continuously improve with an optimism and energy that is contagious would make the ideal candidate.
The Way We Work:
- Leader Led
- Remote First
- Foster Flexibility
- Reward Performance
- Time Off Matters
Company Mission
J.D. Power is clear about what we do to ensure our success into the future. We unite industry leading data and insights with world-class technology to solve our clients’ toughest challenges.
Our Values
At J.D. Power, we strive to be Truth Finders, Change Makers and Team Driven - the distinct behaviors that, together, define our unique culture.
J. D. Power is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.
Should you require accommodations during the recruitment and selection process, please reach out to [email protected].
J.D. Power does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companies in various countries, J.D. Power has international sites and J.D. Power uses resources located throughout the world. J.D. Power may from time to time also use third parties to act on J.D. Power’s behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within J.D. Power group of companies as well as to third parties acting on J.D. Power’s behalf, including also transfers to servers and databases outside the country where you provided J.D. Power with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America. If you are a California or United Kingdom resident, additional disclosures about the information we collect and how we use that information can be found by clicking here.
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What We Do
At J.D. Power we amplify the voice of the consumer, and help brands improve the value of their products and services. Together, these principles empower everyone in the global commerce ecosystem, enabling better purchase decisions – and better business results.
Since 1968, companies around the world have trusted J.D. Power to generate and gather the consumer insights that illuminate and inform business success. J.D. Power quality and satisfaction measurements are based on responses from millions of consumers annually, resulting in actionable tools and insights to help the firm's clients better serve their customers and be more profitable.