Partner Management Analyst

Endpoint is a digital title and settlement company built from the ground up to make home closing easy for all. For many, buying or selling a home is one of life’s biggest transactions. At Endpoint, we help our customers close every deal so they can start their next chapter with confidence. Whether it’s a first-time homebuyer choosing a place to start a family, a real estate agent securing a record-breaking deal, or a proptech company scaling its services, we believe that closing on a home is a milestone worth celebrating and a process that should be easy for all parties involved.

Founded in 2018 by a diverse group of tech and real estate veterans, Endpoint develops technology that streamlines home closing for real estate agents, buyers and sellers, and empowers proptech companies and investors looking to scale their closing operations. Backed by First American Financial Corporation, a Fortune 500 company, Endpoint has secured $220 million in funding and has operations across the US.

Endpoint is looking for an ambitious Partner Management Analyst with strong communication and collaboration skills to join our team. You will work in a fast-paced, team-oriented environment to build and support a notary signing agent panel. You will also collaborate with our internal business partners to create and implement notary standards and practices, process improvements and increase efficiencies as we scale. Overall, we are looking for a self-driven, proactive and talented achiever who wants to grow their career and manage third-party relationships with service providers. 

As a Partner Management Analyst , you will use your skills to:

• Develop and maintain policies and procedures for our notary signing agent panel
• Forecast resources needed for scalability
• Evaluate reports that depict notary performance and make business decisions regarding volume allocation
• Recruit, onboard and coach notary signing agents nationwide
• Make recommendations to the business for panel staffing
• Identify technology needs to communicate to product designers and engineers
• Troubleshoot technical issues notaries and clients have when using the the Jot application
• Create and implement notary training and communication
• Assist the business with new process and technology rollouts
• Handle post-closing issues and invoice reconciliation
• Monitor Jot application to ensure notary scheduling and order fulfillment
• Any other duties needed to help drive business initiates, fulfill our mission, and abide by ourOrganizationʼs Core Values.
• Most of all, youʼll be able to leverage the latest digital technology to transform an industry, one customer at a time

You'll come to Endpoint with:

• 2+ years of experience in partner management or loan document execution as a certified notary preferred
• Tech Savvy & Adaptable Outlook - you like using modern tools to solve problems, can pick things up quickly, and change as needed
• Problem Solving Mindset - hit an issue? No problem! In fact, you think problems are opportunities to improve the business
• Collaboration - You value working on and with a team to accomplish a goal, especially during stressful times
• Communication - you communicate succinctly and effectively across teams to build relationships and help your team succeed
• An excitement to learn about the interesting world of title and escrow
• Must be willing to work until 7pm PST

Why work at Endpoint:

• Youʼll join a fast-growing company where you can make an impact
• Youʼll work alongside industry experts and the brightest minds in tech to transform an industry
• We foster a vibrant, welcoming, and inclusive company culture
• Youʼll be entrusted with responsibility and autonomy in your day-to-day work
• Youʼll have opportunities to advance your career from within, or for internal mobility
• Customizable benefits including Health, Dental, Vision, and 401K Match
• Flexible work options for certain roles
• Virtual and in-person team events
• We offer competitive compensation: Base pay is one part of your total compensation package in addition to annual bonus. This role pays between $72,000 and $85,000 and your actual base pay will depend on your skills, qualifications and experience.