Are you a relationship-driven sales professional ready to make a real impact? TouchBistro is looking for a Partner Development Representative to join our vibrant Partnerships team in Toronto. This is a dynamic, high-impact role where you’ll be the bridge between TouchBistro and our valued channel partners, managing and nurturing long-term relationships that drive growth and expand our top-of-funnel pipeline.
As part of the Sales team, you’ll collaborate with Account Executives to build and execute a cohesive strategy that maximizes partner-generated referrals and revenue. You’ll kickstart your journey with our Sales Bootcamp, with hands-on training and continuous coaching from our leadership team. Consistently top-performing reps will have exciting opportunities for growth within the Sales organization.
What You'll Do
- Outbound Sales & Prospecting: Proactively identify, contact, and engage potential channel partners through cold calling, email, and other outreach methods
- Partner Acquisition & Onboarding: Build a pipeline of prospective partners, manage the onboarding process, and ensure early-stage engagement
- Account Management: Maintain and grow a portfolio of partner accounts by delivering consistent communication, support, and enablement
- Referral Growth: Work with partners to increase lead flow and revenue through training, co-marketing initiatives, and performance tracking
- Cross-Functional Collaboration: Align with internal Sales, Marketing, and Finance teams to execute partner initiatives and support business goals
- Event Representation: Attend trade shows and partner events as needed (up to 25% travel required)
What You Bring
- 1–2 years of experience in a BDR, SDR, or outbound sales role, with proven success in cold calling and building a qualified pipeline (must have!)
- Strong communication and interpersonal skills, with the ability to influence and build rapport with a wide range of partners and business owners
- Highly organized, with the ability to manage multiple accounts, prioritize tasks, and maintain accurate records
- Comfortable working in a hybrid environment and able to be in the Toronto office three days per week
- Experience with CRM tools (e.g., Salesforce) and proficiency in managing outreach cadences and reporting
- Bonus: Familiarity with the restaurant or hospitality industry is an asset
What We Offer
At TouchBistro, we are a diverse group of restaurant-obsessed, tech-loving people brought together by a mission to support the passion and success of restaurateurs. You can feel confident joining a fun, vibrant, and rapidly growing environment. You will be working alongside driven individuals who are passionate, innovative, accountable, collaborative, and respectful.
The Perks:
- Generous Time Off Program
- Health, Dental, and Vision Benefits
- Flexible Health and Wellness Plan
- Parental Leave & top up
- Employee Assistance Program
- Professional Development
- Volunteer Program
- Monthly Lunches
About Us
TouchBistro is an all-in-one Point-of-Sale and restaurant management system that makes running a restaurant easier. We have powered more than 29,000 restaurants around the world, and we know that while passion is plenty in the restaurant industry, time and money usually aren’t. Providing the most essential front of house, back of house and customer engagement solutions on one easy-to-use platform, TouchBistro helps restaurateurs streamline and simplify their operations, increase sales, drive revenue, and deliver a stellar guest experience.
TouchBistro believes in fostering an inclusive workplace where all individuals have an opportunity to succeed. Requests for accommodation due to a disability can be made at any stage of the recruitment process.
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What We Do
TouchBistro is an all-in-one POS and restaurant management system that makes running a restaurant easier. Providing the most essential front of house, back of house, and guest engagement solutions on one powerful platform, TouchBistro helps restaurateurs streamline and simplify their operations – allowing them to spend less time manually connecting the dots, and more time connecting with guests and growing their business
