Packaged/SaaS Application Engineer

Reposted Yesterday
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Mumbai, Maharashtra, IND
In-Office
Senior level
Information Technology
The Role
Configure, support, and maintain packaged/SaaS applications (with emphasis on BlueYonder Enterprise Supply Planning). Act as an SME, troubleshoot issues, manage releases, monitor performance, collaborate across teams, lead decisions, and facilitate knowledge sharing while using APIs and low-code tools to align solutions with business needs.
Summary Generated by Built In
Project Role : Packaged/SaaS Application Engineer
Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.
Must have skills : BlueYonder Enterprise Supply Planning
Good to have skills : A&D Aftermarket
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Packaged or Software as a Service Application Engineer, a typical day involves configuring and supporting packaged or cloud-based applications to tailor features according to evolving business requirements. The role includes managing software releases and ensuring the overall stability and performance of the systems. The engineer works with various tools, application programming interfaces, and low-code platforms to deliver solutions that align with organizational goals while maintaining compatibility across different environments. Collaboration with stakeholders to understand needs and adapt applications accordingly is a key part of daily activities, ensuring seamless operation and continuous improvement of the software landscape.

Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Expected to provide solutions to problems that apply across multiple teams.
- Lead the implementation of best practices to optimize application configuration and deployment processes.
- Facilitate knowledge sharing and mentoring within the team to enhance overall technical capabilities.
- Coordinate with cross-functional teams to ensure alignment of application features with business objectives.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in BlueYonder Enterprise Supply Planning.
- Good To Have Skills: Experience with A&D Aftermarket.
- Strong understanding of enterprise supply chain planning concepts and their application within packaged software solutions.
- Experience working with APIs and low-code platforms to customize and extend application functionality.
- Ability to troubleshoot and resolve complex issues related to software configuration and system integration.
- Familiarity with software release management and version control processes to maintain system stability.

Additional Information:
- The candidate should have minimum 12 years of experience in BlueYonder Enterprise Supply Planning.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Skills Required

  • Proficiency in BlueYonder Enterprise Supply Planning
  • Minimum 5 years of overall experience
  • Minimum 7.5 years of experience in BlueYonder Enterprise Supply Planning
  • 15 years full time education
  • Experience with application configuration and support
  • Familiarity with low-code development platforms
  • Strong understanding of supply chain management principles
  • Ability to analyze and troubleshoot application issues
  • Subject Matter Expert (SME) and team leadership experience
  • Position based in Mumbai office (on-site)

Accenture Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Accenture and has not been reviewed or approved by Accenture.

  • Healthcare Strength Pay is considered competitive when paired with robust insurance options and other perks that compare well with large consulting and IT services peers. Multiple national medical plan options plus dental and vision are positioned as a core strength of the overall package.
  • Retirement Support Retirement support is positioned as a standout feature through a 401(k) dollar-for-dollar match up to a set percentage after eligibility. The package is reinforced by additional financial programs such as savings tools and related resources.
  • Parental & Family Support Parental and caregiving supports are presented as a meaningful benefit differentiator through substantial paid parental leave and multiple caregiver-oriented programs. Backup care and fertility/adoption/surrogacy navigation and reimbursements add breadth to family support beyond leave alone.

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The Company
HQ: Dublin
456,553 Employees
Year Founded: 1989

What We Do

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 500,000+ people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

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