*Packaged App Development Assoc Manager*

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Find out more about us at accenture.com.
About the role:
Acting as application cloud detectives, they provide a dynamic service identifying and solving issues within multiple components of critical business systems. Dedicated to quality, they use their problem-solving skills to keep our systems delivering value to clients by maintaining custom and or software app code or cloud components.
Packaged App Development Assoc Manager undertake some or all of the following:

• From requirements gathering through deployment, work with business users on system initiatives with responsibility for maintaining product road maps and detailed project plans

• Work closely with business users, maintain and continually enhance business systems including reporting and analysis capabilities to meet ever-changing business requirements

• Ensure the application is active and operating according to service commitments for assigned deliverables

• Organize and prioritize work effectively to facilitate resolution of problems and system continuity

• Ensure application maintenance work is being followed according to quality standards

• Ensure that primary support toward installation of application releases into production is being provided

• Assist in monitoring the budget by providing estimated-time-to-complete (ETC) and actuals for assigned tasks

• Engage the team on Risk Management and Defect Prevention best practices.

• Work with different stakeholders to gather and interpret user/system requirements into support specifications.

• Anticipate, identify, track and resolve issues and risks affecting the application

• May create operational documentation for the application Design

• Work with team members to gather and interpret user/system requirements into design specifications

• Design and code applications to functional and technical programming standards

• Develop system specifications and interfaces for complex components Implement and/or maintain •Create operational documentation for the application

• Provide primary support for installation of application releases into production
   

Preferred but not required skills:

• Build Management

• Communication

• Communication Technology

• Configuration & Release Management

• Design and Build Enablement

• Facilitation

• Information Collection

• Information Communication Technology

• Problem Resolution

• Translations

• Software Packages

• System Defect Management

• Software Quality Assurance (SQA)

• Release Management

• Application Design

• Technical Documentation

• Application Lifecycle Management (ALM)

Additional Requirements:

• Should have Duck Creek Rating/Pricing knowledge

• Ability to manage different stakeholders

• Ability to work with agile methodology

Salesforce SME with 7+ years of rich experience in Salesforce Development which includes,

• Salesforce Lightning web components (LWC)

• Salesforce Classic

• Aura Integrations

• Out of box Salesforce Features

• Salesforce Flows

• SME in Salesforce Service and Sales Cloud.

Accenture Benefits

To view our Progressive Employee Benefits covering Health, Wellbeing, Progressive Leave Options, Sustainability click on the link below.

Progressive Employee Benefits – Australia

This is an exceptional opportunity for an exceptional individual.
 

Equal Employment Opportunity Statement for Australia and New Zealand:

At Accenture, our intention is to foster a culture and a workplace in which all of our people feel a sense of belonging and are respected and empowered to do their best work.
 

We encourage applications from all people with the relevant skillset, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require any accommodations or adjustments for interviews and/or at work, please reach out to [email protected] or contact us at +61 2 9005 5000 (Australia) or +64 44666056 (New Zealand).
 

Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement.

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About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement for Australia:

At Accenture, our intention is to foster a culture and a workplace in which all of our people feel a sense of belonging and are respected and empowered to do their best work. 
As part of our talent strategy, we hire and develop people who have different backgrounds, different perspectives and different lived experiences. These differences ensure that we have and attract the cognitive diversity to deliver a variety of perspectives, observations and insights which are essential to drive the innovation needed to reinvent, and we hold our leaders accountable for ensuring we have the most innovative and talented people in our industry.

 
We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email [email protected] and cite the relevant Job Number, or contact us on +61 2 9005 5000.
Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement