Owner's Representative - LUK

Posted Yesterday
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Cincinnati, OH, USA
In-Office
Senior level
Real Estate
The Role
Scope and verify light renovation turns and repair orders across a portfolio of single-family rentals. Provide daily quality oversight, coach Property Engineers, manage vendors, coordinate inspections and escalations, handle tenant contact and occasional court appearances, and perform hands-on repairs to keep projects on schedule and within budget.
Summary Generated by Built In

We're building the largest portfolio of affordable housing in the heart of America, join us!
SFR3 is a boutique real estate investment fund acquiring $2B+ in affordable single-family homes by 2024. The Fund renovates distressed homes, using software-driven operations to run many tertiary markets concurrently.
We’ve turned thousands of distressed homes from Cincinnati to Columbia into newly renovated, affordable rentals. We’re just getting started – want to join the teams behind all the hard work?
Our first fund owns 9,500+ homes in 19 states.

The Role

As an OR, you're on the front lines — helping scope, support, and deliver high-quality renovations and turns across your metro. You'll be scoping light turns and RKOs (Repair Key Orders), verifying work on-site, and jumping in hands-on when needed to help Property Engineers (PEs) push homes across the finish line.

This role blends quality control, coaching, project scoping, and field labor. You'll work closely with the General Manager (GM) to keep projects on track while mentoring the crew in the field. You're not afraid to get dirty — whether it's moving appliances, handling light turn work, or catching the details others miss.

What You'll Be Doing

Scoping & Field Execution

  • Walk and scope light turns and RKOs with accuracy and speed
  • Identify what's truly needed based on budget, marketability, and long-term durability
  • Ensure scopes are clear and actionable for vendors and PEs
  • Roll up your sleeves when needed — assisting with minor turn work, troubleshooting, or hauling materials
  • Coordinate with Housing Authority (HA) on inspections and larger scopes
  • Coordinate with MDs on escalations and market priorities
  • Handle extensive tenant contact for KOs and PMIs
  • Represent SFR3 at eviction and small claims court appearances
  • Own vendor relationships and sourcing in your market
  • Take full ownership of a portfolio of homes

Quality Oversight

  • Walk homes and job sites daily to verify scope adherence, craftsmanship, and safety
  • Document progress and red flags clearly — every stop gets a job update
  • Coach PEs and vendors to improve quality and consistency

Communication & Coordination

  • Work closely with the GM to prioritize stops, resolve issues, and align on scopes
  • Maintain strong relationships with vendors, PEs, and the broader field team
  • Provide timely feedback on project delays, material issues, or repair needs

Support & Mentorship

  • Serve as an on-the-ground coach (and manager, if applicable) for PEs — helping them learn, improve, and hit quality standards
  • Assist with turns or repairs when needed to unblock a job or support a teammate
  • Lead by example with a hands-on, ownership-first mentality

Skills & Competencies

Business & Field Operations

  • Strong time management and punctuality
  • Comfortable managing multiple job sites daily
  • Excellent communicator — with GMs, vendors, inspectors, housing authority, and teammates
  • Ownership mindset — proactive, self-directed, and solutions-oriented
  • Attention to budget, tenant satisfaction, and maintenance-free renovation outcomes

Construction Knowledge (Enough to Know When It's Wrong)

  • Extensive knowledge of plumbing, HVAC, roofing, electrical, and structural issues
  • Ability to spot red flags or unsafe installs — you don't need to fix it, but you should know it's wrong
  • Familiarity with permitting processes and city inspection requirements
  • Ability to scope repairs appropriately for both budget and long-term durability
  • Clear understanding of what a home needs to be rent-ready

Soft Skills & Personality

  • Willing to get your hands dirty — this is not a clipboard-only role
  • Confident, yet coachable; assertive without being arrogant
  • Ethical and dependable, even when no one is watching
  • Goal-driven and comfortable in a remote, fast-paced environment

Compensation & Benefits

  • Competitive base + industry-leading quarterly bonus potential (uncapped)
  • Gas stipend
  • Health, Dental, Vision, and Life insurance
  • PTO — 2 weeks vacation + 10 paid holidays
  • 401(k)
  • Strong growth potential

Interested?

If you're hands-on, know how to hold a team accountable, and want to grow into a leadership role in the field — this is for you.

Join us. Own it. Build something that matters.


Skills Required

  • Extensive knowledge of plumbing, HVAC, roofing, electrical, and structural issues
  • Ability to scope repairs for budget and long-term durability
  • Familiarity with permitting processes and city inspection requirements
  • Strong time management and ability to manage multiple job sites daily
  • Excellent communication with GMs, vendors, inspectors, housing authorities, and teammates
  • Ownership mindset, proactive and solutions-oriented
  • Willingness to perform hands-on field work (moving appliances, minor repairs, hauling materials)
  • Experience coaching or mentoring field staff or contractors
  • Ability to spot unsafe installs and document red flags
  • Comfort representing the company at eviction and small claims court appearances
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The Company
HQ: Mill Valley, CA
209 Employees
Year Founded: 2018

What We Do

Acquiring, renovating & renting Single-Family homes.

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