Description
Outside Sales Representative is responsible for conducting sales out in the field to either assigned or prospective customers. This position needs to be able to provide the best possible sales/service experience. Outside Sales Representative’s main objective is to create new business while giving a positive experience to existing customers.
Requirements
- Travel around your sales area to meet with existing and new customers.
- Build and maintain professional relationships with customers.
- Scheduling appointments and meeting existing customers to identify and qualify potential new prospects and present current product needs.
- Effective planning to conduct sales calls by meeting customers physically on a daily basis.
- Identify and qualify prospective customers through research, networking, and “cold calling”.
- Estimating projects & doing Take-Offs for contractors and customers
- Measuring doors,windows,siding,roofing & other products when necessary
- Maintain great communication with customers and coworkers.
- Provide Company product options and services to customers.
- Providing and seeing that customer inquiries are handled promptly.
- Delivering product to a customer if necessary.
- Be familiar with the product preferences of the customers in the sales territory.
- Servicing customers after normal business hours when needed
- Maintaining professionalism, diplomacy, sensitivity, and tact to portray the Company in a positive manner.
- Be familiar with stock inventory of specific stores in the sales territory.
- Provide customers with requested product list and prices in a timely and professional manner.
- Regularly communicating to all customers on Company products, procedures and services.
- Aggressively following up on business opportunities.
- Follow up with customers that products were delivered as expected.
- Enhancing up-to-date knowledge on new products, procedures, services, and tolls by attending departmental and training meetings as scheduled.
- Maintain a clean and organized workspace.
- Responsible for scheduling general maintenance and maintaining a clean company vehicle.
- Attendance and participation in scheduled staff/sales meetings.
- Professionally handle customer complaints.
- Keep all company information confidential.
- Other duties as assigned by Department Head, Manager, and/or Ownership.
This job description is a direct outline for the Outside Sales Representative at Kirchner Building Centers. Listed above are the majority of responsibilities and expectations for the Outside Sales Representative. However, this position is not limited to these responsibilities and duties.
Skills Required
- Travel within assigned sales territory and meet customers daily
- Build and maintain professional customer relationships
- Schedule appointments and qualify prospects
- Identify and qualify prospective customers via research, networking, and cold calling
- Estimate projects and perform material take-offs for contractors and customers
- Measure doors, windows, siding, roofing and other products when necessary
- Provide product options, pricing, and timely responses to customer inquiries
- Deliver product to customers when necessary
- Service customers after normal business hours when needed
- Maintain clean, organized workspace and clean company vehicle; schedule maintenance
- Attend and participate in scheduled staff and sales meetings
- Handle customer complaints professionally and maintain confidentiality
What We Do
Charles Kirchner And Son Inc, doing business as Kirchner Building Centers, is a retail lumber and building materials company. Founded in 1906, the company serves the tri-state area of Illinois, Indiana, and Kentucky. Its mission is to be the preferred source of building materials for the region by providing quality products at the lowest possible price.








