Outdoor Site Manager in Training

Posted 6 Days Ago
Be an Early Applicant
24073, Christiansburg, VA, USA
In-Office
53K-77K Annually
Mid level
Automotive
The Role
Manages outdoor car wash site operations, including guest service, team training, scheduling, inventory, safety, performance management, sales, and financial targets. Oversees opening and closing procedures, maintains visual and operational standards, troubleshoots minor equipment issues, and promotes membership sales. The role requires weekend work, extensive outdoor exposure, approximately 47.5 hours weekly, and the ability to stand, walk, and lift up to 50 pounds.
Summary Generated by Built In

Join Flagstop — Top Workplace 2025 & 2026 (Richmond Times-Dispatch) + 12 culture badges including Innovation Top 5%, Trusted Leader, Supportive Managers, and more. Also recognized as a Fastest-Growing Company (Richmond BizSense) and one of the Top 50 largest car wash companies in the U.S. (Top 100 Conveyor Car Washes).

Are you looking for a fresh opportunity in a fast-paced, exciting environment? We are the official Car Wash of VCU, proud partner of the Richmond Flying Squirrels and Richmond Spiders, and we want YOU to join our dynamic team!

Position: Outdoor Site Manager in Training  

Employment Status: Full-Time (weekends are required). 

Locations: With over 30 locations to choose from, we strive to find a location closest to your home.

Why Work With Us?  

Watch: Hear Why Our Team Loves Coming to Work (1 min)

  • Competitive Pay: Start at $53,300 per year, plus up to $24,000 in monthly and quarterly bonuses/commissions. That’s right, earn more money on top of your base pay.

  • Outdoor Work: If you like working in the fresh air (winter or summer), this career is for you!

  • Close to Home: With 30 locations, you’ll find a convenient work spot near you.

  • Exceptional Benefits: We take care of our team! Check out the benefits below to see how we are becoming one of the “Top Workplaces” in Richmond, VA

Job Responsibilities:

  • Safely provide excellent service experience for our guests

  • Train and develop our Guest Service Attendants, Lead Guest Service Attendants, and Assistant Managers through initial onboarding and ongoing professional development.

  • Maintain all site operations to ensure seamless execution, high visual standards, and peak functionality.

  • Troubleshoot and perform minor equipment repairs to minimize operational downtime

  • Execute daily opening and closing procedures while overseeing smooth shift operations

  • Responsible for overall store safety, team member training, performance management, development, scheduling, and inventory

  • Direct total site operations to consistently achieve financial, operational, and guest service benchmarks.

  • A salaried position with approximately 47.5+ hours per week

Required Experience:

  • Minimum of 3 years of leadership experience in a car wash, quick-service restaurant, automotive service, or high-volume retail environment

  • Proven track record of successfully managing a retail site or similar operational environment.

  • Experience in leading and developing high-performing teams.

Benefits:

Health & Wellness

  • Comprehensive Health Coverage: Up to 100% covered monthly premiums for Medical, Dental, and Vision insurance.

  • Mental Health Support: Access up to 5 free counseling sessions per year.

  • Free Life Insurance: $50,000 in free life insurance coverage.

  • Supplemental Protection: Coverage options for Critical Illness, Hospital, Accident, and Short-Term Disability.

  • Free Employee Assistance Program (EAP): Confidential support for life's everyday challenges.

Financial Wellness & Rewards

  • 401(k) Retirement Match: 401(k) plan with up to a 3% company match to help build your future.

  • College Tuition Assistance: Educational financial support designed specifically for student team members.

  • Team Member Referral Program: Earn up to $300 for every referral hired to our team.

  • Working Advantage Discounts: Exclusive discounts on flights, hotels, rental cars, entertainment, and more.

Work-Life & Daily Perks

  • Free Ultimate Car Washes: Keep your vehicle clean on us!

  • Paid Time Off (PTO): 80 hours of PTO

  • Free Uniform Shirts: Provided on day one so you’re set up for success.

  • Self-Service App: Easy-to-use mobile app to track your pay, manage schedule preferences, and more.

  • Commuter & Transportation Support: Access to GRTC RideFinders options, including carpooling and ridesharing resources.

Growth, Culture & Community

  • Leadership & Development: Ongoing training resources to build skills and step into leadership.

  • Team Member Recognition: Formal recognition during team meetings and company newsletters

Qualifications
  • Strong leadership and decision-making skills with the ability to inspire and motivate a team.

  • Excellent communication and interpersonal skills to effectively interact with staff, guests, and stakeholders.

  • Proficiency in using retail management software and tools.

  • Strong understanding of retail operations, including inventory management, sales, and guest service.

  • Ability to work under pressure and adapt to a fast-paced environment.

  • Maintain reliable transportation to ensure on-time arrival for all shifts.

  • Lift up to 50 lbs and stand or walk continuously for the duration of an 8-hour shift.

  • Work confidently outdoors in all weather conditions (extreme heat, cold, rain) and thrive in a loud, fast-paced environment.

  • Deliver exceptional guest service, operate iPads/kiosks, and actively promote and sell Unlimited Wash Club memberships.

  • Commit to working weekends (Saturdays and Sundays)

RVA Wash Holdings, Inc Dba. Flagstop Car Wash is an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, marital status, or any other legally protected characteristic under applicable federal, state, and local laws. We comply with all applicable laws governing non-discrimination in employment in every location in which we operate.

This policy applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Skills Required

  • At least 3 years of leadership experience in a car wash, quick-service restaurant, automotive service, or high-volume retail environment
  • Experience managing a retail site or similar operational environment
  • Experience leading and developing high-performing teams
  • Strong leadership and decision-making skills
  • Excellent communication and interpersonal skills
  • Proficiency with retail management software and tools
  • Strong understanding of retail operations, inventory management, sales, and guest service
  • Ability to work under pressure and adapt to a fast-paced environment
  • Reliable transportation for on-time arrival to all shifts
  • Ability to lift up to 50 pounds and stand or walk continuously during an 8-hour shift
  • Ability to work outdoors in extreme heat, cold, and rain and in a loud, fast-paced environment
  • Ability to operate iPads and kiosks and promote and sell membership plans
  • Availability to work Saturdays and Sundays
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The Company
350 Employees
Year Founded: 1981

What We Do

Flagstop Car Wash is a Richmond, Virginia-based express car wash platform founded in 1981. Serving the Greater Richmond market and Central Virginia with over 30 locations, the company provides high-quality, fast express drive-through washes. They are known for offering a premium, eco-friendly experience that includes complimentary amenities such as vacuums, towels, glass cleaner, and air fresheners to ensure a comprehensive vehicle cleaning.

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