Outbound Manager

Position Summary

Leads overall operational activities pertaining to the Shipping Department. Utilizes data to plan workload and increase efficiencies within the entire shipping department. Effectively delegate’s workload to department supervisors and personnel. All while maintaining a clean and safe work environment.

Essential Responsibilities

In addition to the Responsibilities of “Outbound Manager”:
• Ensure all department equipment is in proper working condition (forklifts, pickers, crane, hand tools, etc.)
• Effectively communicates with department supervisors and upper management. Utilizes the email groups to communicate with Receiving, Front Office, and Sales Departments.
• Manages Daily operational reports to identify workload and utilize OT as needed.
• Coordinates with Sales on any request, priority levels, and any issues that may arise.
• Manages late orders and effectively communicates with sales of expected ship dates.
• Coordinates with QC on material discrepancies and non-conforming stock material.
• Process and handles pick tickets by effectively communicating with Sales, Department Supervisors, and QC.
• Supports Will-call traffic by monitoring ERP system and working with shipping to maintain load time.
• Manages loading dock space daily by communicating with Logistics and Sales.
• Effectively trains supervisors on company processes and procedures, submits training records, and identifies areas that need additional training.
• Conducts production meetings to identify departmental issues and discuss ways to correct them.
• Identifies areas of improvement while maintaining a clean and safe work environment.
• Manages shipping personnel on picking, packing, checking, and shipping processes.
• Effectively organizes and manages a team of 7 to 10 employees.
• Duties are not limited to those described above and may be expanded as needed

Department Responsibilities

QMS:
o Train on Department Work Instructions & Job Scope
o Train on Quality Policy and Department Processes
o Process Flow
o Conduct meetings and submit training records
o Quarterly competency reviews on personnel
o Effectively identify areas that need additional training
• Safety:
o Hold brief daily safety meetings with department personnel
o Maintain clear aisle ways and organize racks and dock space
o Maintain equipment checklists
o Quarterly maintenance on equipment (hand tools, pickers, forklifts, etc.)
o Enforces and monitors “Lock-out/Tag-out” protocol
o Communicates equipment breakdowns and safety hazards to upper management and HSE
o Ongoing responsibility of creating and implementing a safe work environment

Qualifications

Speak and read English. 
• 5+ years PVF industry experience
• Ability to read and understand industry specifications, charts, and tables
• High school diploma or GED
• Basic computer skills. Experience with MS Word, Excel, and Outlook preferred.
• Must have average reading, writing, and mathematical skills.
• Capable of lifting 50 lbs. with back support.
• Able to stand and operate a variety of equipment as assigned
• Takes initiative and can work independently
• Requires a high level of attention to detail
• Able to handle multiple tasks and priorities