Chervon is one of the world’s largest power tool and outdoor power equipment manufacturers with a rich history of innovation. Chervon’s commitment to build a better world by building better tools is evident in the products we manufacture and our green approach to manufacturing. We focus on hand-held portable power tools, stationary bench tools, laser and electronic equipment and outdoor power equipment. With world-class R&D, design, manufacturing, supply chain, marketing, sales, and service teams throughout the world, we do it all.
About Our Opportunity
As an Outbound Logistics Analyst at Chervon North America, you will play a critical role in optimizing our outbound logistics operations. You will be responsible for analyzing and improving the efficiency and effectiveness of our transportation, distribution, and customer service experience processes. Your insights and recommendations will directly impact our ability to deliver products to customers to the highest standards.
Job Responsibilities
- Collect, analyze, and interpret data related to outbound logistics operations.
- Responsible for facilitating exceptional service to customers by collaborating with warehouse and transportation partners.
- Influence providers by driving a continuous improvement culture, forming new or evolved strategic processes.
- Monitor KPIs to assess the performance of 3PLs and conduct periodic business reviews.
- Understand all aspects of customer shipping requirements and provide guidance to support 3PLs in execution.
- Manage customer compliance and assist in the research and validation of claims.
- Identify inefficiencies and perform root cause analysis to reduce waste and promote cost savings.
- Support all logistics related issues and work with stakeholders to identify and drive resolution.
- Develop risk mitigation strategies and contingency plans to address unforeseen challenges.
- Act as a liaison between 3PLs and Internal cross functional teams.
- Perform other duties as assigned.
Competencies
- Proficient in Microsoft Office Suite
- Excellent communication and interpersonal skills.
- Negotiation skills and the ability to build and maintain relationships with carriers and vendors.
- Strong analytical and problem-solving skills, with proficiency in data analysis tools and software.
- Knowledge of industry regulations and compliance requirements.
- Detail-oriented and highly organized with the ability to prioritize tasks effectively.
- Ability to communicate using data and presenting actionable solutions.
Required Education and Experience
- Bachelor's degree in Logistics, Supply Chain Management, Business or related field.
- 3-5 years of relevant experience required.
- Proven experience in outbound logistics, transportation management, warehouse management or supply chain analysis.
- Knowledge of transportation management systems (TMS), warehouse management systems (WMS), enterprise resource planning (ERP) systems and Oracle Modules.
Supervisory Responsibility
This position does not have supervisory responsibility.
Travel
This position may require approximately 5-10% domestic travel.
Work Environment
Chervon North America operates in a casual and fun environment. We offer a very competitive benefits package including health, dental, vision, short/long-term disability, life insurance, parental leave, a generous 401(k) match, an open PTO program and a hybrid work environment.
We think Chervon is a great place to work! Be part of our new future! Better Tools. Better World.
What We Do
CHERVON is a leading global provider to the power tool, outdoor power equipment and related industries. We build better tools to help build a better world!
Our international footprint for collaboration and innovation supports the global markets we serve. With engineering, manufacturing and testing in China and Europe, design teams in China, Europe and North America, and sales and marketing offices in China, Europe, North America and Australia, CHERVON is immediately aware of market developments and needs and is extremely well positioned to innovate new and effective product solutions. Our corporate culture engages our international teams to work closely and efficiently to provide to our customers with excellent products and services of the highest standard.
Chervon North America, Inc. includes the North America Corporate Headquarters and Design Team and regional Sales and Marketing offices in five North American locations.
