Outbound Account Executive (SMB), Uber Eats, UK

Posted 9 Days Ago
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London, Greater London, England, GBR
In-Office
Junior
Logistics • Transportation • 3PL: Third Party Logistics
We reimagine the way the world moves for the better.
The Role
Drive new business acquisition for Uber Eats by prospecting local restaurants and independent merchants, managing the full outbound sales cycle, closing partnerships, and supporting early account growth. Responsibilities include cold calling, email outreach, territory planning, CRM management, pipeline forecasting, partner onboarding, upselling, and cross-functional collaboration. The role is hybrid and based in London.
Summary Generated by Built In

About Uber Eats

People deserve seamless connection to their favorite flavors, everyday essentials, and local neighborhoods. Since our launch, Uber Eats has been on a mission to deliver exactly that. Our powerhouse platform connects millions of consumers with over 1 million partner merchants globally - redefining convenience by delivering everything from neighborhood culinary staples to fresh groceries and retail items right to people's doorsteps.

As we continue to accelerate our marketplace growth, two things remain essential to our success: our resilient people and our fast-paced culture. Today, we are expanding our global footprint by empowering brilliant sales professionals who love hunting for new opportunities, partnering with local businesses, and turning territory potential into thriving market realities. We are looking for driven closers who want to build the future of local commerce with us.

About the Role

As an Outbound Account Executive for Uber Eats, you are the hyper-growth engine driving our marketplace forward. This role operates on a hybrid working model based out of our London (Aldgate East) office. Managing select leads in a strategic geography, you will own a true 360 outbound sales cycle, discovering the opportunity, pitching, and closing partnerships with local restaurants and independent merchants.

While primarily focused on new business acquisition, this role includes strategic elements of account management, ensuring your newly signed partners are nurtured, optimized, and set up for long-term commercial success on our platform. This is a fast-paced SMB sales team where you will succeed by mastering your pipeline, leveraging data to drive territory growth, and demonstrating deep commercial acumen to understand our partners and sell effectively, ultimately delivering massive value to independent restaurant owners. 

What you’ll do:

  • 360 Territory Ownership: Execute a structured operational plan to hit acquisition quotas. Map market data, industry trends, and local business news to identify high-value targets while leveraging cultural intelligence to build trust across a diverse merchant pool.
  • High-Velocity Outbound Activity: Drive a high volume of daily cold calling and emailing to build a healthy pipeline, consistently progressing deals through every stage of the sales cycle.
  • Rigorous Data & Pipeline Hygiene: Maintain accurate data in CRM with diligent follow-ups, detailed meeting notes, and clear next steps. Monitor dashboards to ensure consistent engagement, preventing deals from becoming inactive.
  • Account Management & Partner Optimization: Act as a strategic partner to merchants during and post-onboarding; evaluate business impact, manage initial partner health, and use upsell frameworks to introduce additional Uber products that maximize mutual value.
  • Forecasting & Reporting: Partner with leadership to review pipeline health, deliver accurate performance forecasting, and maintain complete business visibility.
  • Cross-Functional Collaboration: Build strong relationships with internal teams to streamline the merchant launch experience and clearly report territory performance to your manager.

Who you'll be:

  • Experience & Track Record: 1+ years of professional sales experience in a high-velocity, quota-carrying role (B2B, SMB, SaaS, digital ad, restaurant, or retail preferred) with a proven track record of hitting or exceeding monthly/quarterly targets.
  • Full 360 Sales Cycle Mastery: Proven capability managing the full end-to-end cycle, from proactive prospecting and market mapping to identifying needs, negotiating commercial structures, and transitioning relationships into early-stage account management.
  • Soft Skills & Drive: Excellent communication, active listening, and presentation skills. Must be a resourceful problem-solver who can overcome objections with creative perseverance in a fast-paced environment.
  • Product Expertise: Confidently handle routine product questions and platform objections by demonstrating deep marketplace expertise.
  • Deal Structuring & Upselling: Propose basic commercial deal structures and follow existing upsell frameworks to maximize the mutual value of the partnership from day one.
  • Customer-Centric Growth: Scope out complex merchant problems and evaluate the robust business impact your solution provides to ensure long-term partner satisfaction.

Preferred Qualifications 

  • CRM & Tech Proficiency: Proficiency in Salesforce with strong data management habits to prevent pipeline stagnation and maintain strict pipeline hygiene.
  • Education & Industry Plus: Bachelor’s degree in Business, Marketing, or a related field is preferred; deep familiarity with the food delivery, hospitality, restaurant, or retail industries is a major plus.
About Us

Ready to Ride?

This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Skills Required

  • At least 1 year of professional sales experience in a high-velocity, quota-carrying role
  • Proven track record of meeting or exceeding monthly or quarterly sales targets
  • Experience managing the full end-to-end sales cycle, including prospecting, needs identification, negotiation, closing, and early account management
  • Excellent communication, active listening, presentation, problem-solving, and objection-handling skills
  • Ability to handle routine product questions and platform objections
  • Ability to propose basic commercial deal structures and apply upsell frameworks
  • Ability to evaluate merchant problems and communicate business impact
  • Proficiency in Salesforce and strong CRM data management habits
  • Bachelor's degree in Business, Marketing, or a related field
  • Familiarity with food delivery, hospitality, restaurant, or retail industries

Uber Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Uber and has not been reviewed or approved by Uber.

  • Parental & Family Support — Policies provide a minimum of fully paid parental leave for all parents and financial support for fertility, adoption, and surrogacy, with added credits to ease the transition. Programs extend to family medical leave and parenting support resources, indicating depth beyond baseline offerings.
  • Healthcare Strength — Healthcare coverage is described as comprehensive across many countries, with medical, dental, vision, life, disability, and mental health benefits, plus allowances where direct plans are not available. Wellness programs and reimbursements further reinforce access to care.
  • Wellbeing & Lifestyle Benefits — Monthly ride and meal credits, free office meals/snacks, fitness stipends, onsite gyms, and wellbeing reimbursements create meaningful everyday value. Home‑office stipends, travel medical coverage, and counseling support round out lifestyle-oriented perks.

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The Company
HQ: San Francisco, CA
21,000 Employees
Year Founded: 2009

What We Do

We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything. Movement is what we do. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real-time. At the incredible speed of now.

Why Work With Us

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

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