The Role
Manage and support OT/IT infrastructure across manufacturing and warehouse facilities. Responsibilities include network and systems administration, troubleshooting, upgrades, maintenance scheduling, plant downtime response, firewall and server coordination, and support for HMI, PLC, and SCADA technologies. The role also maintains legacy systems, coordinates with IT teams and vendors, participates in on-call rotations, and works in office, warehouse, and factory environments.
Summary Generated by Built In
PURPOSE
The OT Network Administrator will support the Operations Division (Manufacturing and Warehousing) by managing the OT/IT infrastructure in throughout the manufacturing and warehouse distribution facilities.
ESSENTIAL DUTIES
- Assist with managing, maintaining, and supporting the OT/IT network infrastructure and related components
- Act as liaison between the SMC Operational Division and IT teams
- Review and recommend network-related hardware and software technologies, designs, and services
- Troubleshoot and resolve network, application, and system issues
- Coordinate changes to IT processes & systems (examples, Active Directory, backups, firewalls, network switches, software applications, SQL servers, VMWare environment) to minimize operational impact
- Support current and legacy computer systems in OT environment
- Respond to equipment downtime issues in the plant and establish any required outside resources to assist in responding to issues quickly
- Organize and schedule upgrades and maintenance without interruption of production
- Support a variety of technologies such as human-machine interfaces (HMI), programmable logic controllers (PLC), and supervisory control and data acquisition (SCADA)
- Other duties as assigned
PHYSICAL DEMANDS / WORK ENVIRONMENT
- Collaborative team environment in a shared workspace
- Carry a company-provided phone & participate in on-call rotation
- General office, computer room, warehouse, and factory areas
- Off-hours work and travel as required
- Sitting for long periods
- Minimum lifting requirements of 15 pounds
MINIMUM REQUIREMENTS
- Associate degree in Computer Science / Information Technology or relevant work experience
- 1+ years of relevant related experience in a similar role
- Basic understanding of ITSM Principles or ITIL4 Foundations certification
- Must have proficient knowledge of operating systems, network systems, and IT architecture
- Windows systems administration
- Understanding of network threats and appropriate mitigation techniques
- Experience Active Directory Group Policy
- SaaS concepts and technologies (IDM, MFA, M365, ITSM)
- Experience with MS SQL server
- WAN/LAN concepts and technologies
- DNS, IPAM, NTP administration
- Firewall concepts and technologies
- Experience with VMWare, vSphere environments
- Excellent interpersonal communication skills
For internal use only: IT001
Skills Required
- Associate degree in Computer Science, Information Technology, or relevant work experience
- At least 1 year of relevant experience in a similar role
- Basic understanding of ITSM principles or ITIL4 Foundations certification
- Proficient knowledge of operating systems, network systems, and IT architecture
- Windows systems administration experience
- Understanding of network threats and mitigation techniques
- Active Directory Group Policy experience
- Knowledge of SaaS concepts and technologies, including IDM, MFA, M365, and ITSM
- MS SQL Server experience
- Knowledge of WAN/LAN concepts and technologies
- DNS, IPAM, and NTP administration experience
- Knowledge of firewall concepts and technologies
- VMware and vSphere experience
- Excellent interpersonal communication skills
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The Company
What We Do
SMC Corporation of America is the North American arm of SMC Corporation, a global manufacturer of pneumatic, control, and process components used in industrial automation. Its product portfolio includes air cylinders and solenoid valves, while its sales and engineering organization supports automation, controls, and process applications. The company serves industrial customers through manufacturing, technical expertise, and sales operations across the United States and Canada.
