The Orthopedic Scheduling Supervisor will assist the Director of Administration by participating in hiring, training, mentoring, measuring and supervising of excellent and productive teams in the following areas of responsibility: Scheduling Team including Workman’s Compensation and Operator Team.
Elite Sports Medicine + Orthopedics offers a competitive compensation package for full-time members including: Three Medical Plans Options (your choice of a PPO or HDHP), Dental and Vision Coverage, Health Savings Account (with HDHP), Employee Assistance Program, Company Provided Basic Life, AD&D and Long-Term Disability, Voluntary Life and Short-Term Disability, PTO Accrual, Paid Holidays, and 401(k) + employer match.
What You’ll Do:
- Provide day-to-day leadership and support to scheduling team members
- Partner with the Team Lead to reinforce expectations and drive performance
- Oversee daily scheduling operations and ensure productivity standards are met
- Monitor performance metrics, identify gaps, and implement improvements
- Ensure adherence to SOPs, HIPAA, OSHA, and organizational standards
- Review scheduling accuracy and address errors and trends
- Support workflow consistency and process improvement initiatives
- Prepare and review reports on scheduling performance and key metrics
- Collaborate with other departments to resolve scheduling challenges
- Handle escalated issues with professionalism and strong problem-solving skills
Why You’ll Love This Role:
- Lead a high-impact team that directly supports patient access and care
- Work in a fast-paced, collaborative healthcare environment
- Play a key role in improving workflows and operational performance
- Monday–Friday schedule
- Strong leadership and coaching skills
- Excellent communication and problem-solving abilities
- Detail-oriented with strong organizational and multitasking skills
- Ability to work in a fast-paced, high-volume environment
- Analytical mindset with experience in performance tracking and reporting
- Bachelor’s degree preferred
- 3 years in management experience preferred
- Experience with Microsoft Office Suite
- Familiarity with HIPAA and OSHA regulations
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class
Skills Required
- Strong leadership and coaching skills
- Excellent communication and problem-solving abilities
- Detail-oriented with strong organizational and multitasking skills
- Ability to work in a fast-paced, high-volume environment
- Analytical mindset with experience in performance tracking and reporting
- Bachelor's degree preferred
- 3 years in management experience preferred
- Experience with Microsoft Office Suite
- Familiarity with HIPAA and OSHA regulations
What We Do
Elite Sports Medicine + Orthopedics provides patient-driven, integrative care for people experiencing musculoskeletal pain and disability, offering comprehensive orthopedic care and services with a mission to help patients maintain healthy and active lifestyles.
