Position Type:
Permanent Full-Time (40 hr/week)
Location
Edmonton, Alberta - 5 Clinic Locations
Language:
English
About the Company
We specialize in orthodontics and pediatric dentistry, offering personalized and comprehensive care for patients of all ages. Our dedicated team of registered specialists uses cutting-edge technologies to create treatment plans tailored to support optimal dental health, function, and aesthetics. From early-age pediatric dental care to orthodontic solutions, we collaborate closely with patients and their families to promote long-term oral well-being and provide confident, beautiful smiles. We are committed to fostering a welcoming, supportive environment where patients feel at ease and well-informed throughout their dental journey.
About the Role
We are looking for a Orthodontic Financial Coordinator to join our progressive, state-of-the-art practice. This permanent, full-time opportunity is distributed across our five modern Edmonton locations. We are looking for a self-motivated, organized, and detail-oriented professional who excels at building meaningful connections with patients, parents, and team members alike. The ideal candidate brings a positive attitude and professional commitment and thrives in a friendly team-orientated environment.
Responsibilities & Duties
Responsibilities include, but are not limited to, the following:
- Partner with Orthodontic Treatment Coordinators to coordinate patient treatment plans and payment
- Review and start treatment contracts with patients, including consent forms, direct billing for insurance, and financial agreements
- Process insurance claims
- Organize patient financial records
- Address patient questions and concerns about financial contracts
- Follow-up with patients and insurance companies
- Work with Accounts Receivable and collections
- Review financial reports
Skills & Experience
We are looking for a professional who demonstrates the following clinical and interpersonal skills:
- High School Diploma or equivalent
- Proficient in English, both written and verbal
- Computer proficient; able to learn new software quickly. Ortho2Edge and Curve Hero are used at our clinic
- Experience in reception or administrative work, preferably in a dental setting
- Experience as a Dental Financial coordinator is an asset
- Experience with Government Insurance (NIHB and ADSC) is an asset
- Experience working with medical and dental insurance is an asset
- Excellent customer service skills both in person and over the phone
- Available to work during applicable business hours
- Willing to travel between multiple clinic locations within the Edmonton Area
Benefits
- Uniforms provided by the employer
- Comprehensive group benefits program
- Travel incentive for multi-location work
- Vacation pay
Skills Required
- High school diploma or equivalent
- Proficiency in written and verbal English
- Computer proficiency and ability to learn new software quickly
- Experience in reception or administrative work
- Experience in a dental setting
- Experience as a dental financial coordinator
- Experience with Government Insurance programs, including NIHB and ADSC
- Experience working with medical and dental insurance
- Excellent customer service skills in person and over the phone
- Availability to work during applicable business hours
- Willingness to travel between multiple Edmonton-area clinic locations
What We Do
City Orthodontics & Pediatric Dentistry is a dual specialty dental practice providing orthodontic and pediatric dental services in Edmonton, Spruce Grove, and surrounding areas. They specialize in the treatment of children and the alignment of teeth and jaws for patients of all ages, aiming to help their patients achieve healthy, beautiful smiles through state-of-the-art dental services.
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