Organizational Effectiveness and Leadership Strategy

Posted 12 Days Ago
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London, Greater London, England, GBR
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Lead organizational diagnostics, design interventions, and enable leaders to translate strategy into execution. Improve leadership team effectiveness, operating models, governance, and change adoption through facilitation, coaching, and practical transformation support.
Summary Generated by Built In

As a VP, Leadership & Organizational Effectiveness, you will work with senior leaders and leadership teams to align around strategic priorities, optimize operating models, strengthen leadership capability, and remove organizational friction.

You will help leaders move from vision to execution by diagnosing challenges, facilitating alignment, designing interventions, and embedding sustainable changes that improve organizational performance.

Success in this role requires a blend of strategic thinking, organizational design expertise, leadership influence, facilitation excellence, and practical execution.  You will partner closely with HR and leadership teams to diagnose and address specific leadership or organizational effectiveness needs as they arise, ensuring alignment with broader people and talent priorities.

Key Responsibilities

Leadership Team Effectiveness

Engage leadership teams when there is a clear effectiveness problem to solve [e.g., misalignment on priorities, decision bottlenecks, unclear accountability, persistent execution friction, or breakdowns in operating cadence].  Diagnose the issue, align stakeholders on the root cause, and design focused interventions that strengthen alignment, accountability, decision-making, and overall team performance.  Design and facilitate targeted interventions [e.g., offsites, strategic planning sessions, working sessions] that move teams from discussion to decisions, commitments, and sustained follow-through, in partnership with HR.

Organizational Design & Operating Model Transformation

Engage with leaders when there is a defined need to redesign the organization or operating model [e.g. Role/structure confusion, duplicated work, governance gaps, decision-right issues, capacity constraints or strategy/priority shifts].  Evaluate organizational structure, operating model, governance mechanisms, decision rights, and ways of working to resolve identified pain points and improve clarity and execution.  Support leaders in defining future-state organizational designs and operating models that enable strategic priorities—improving speed, clarity, accountability, and cross-functional collaboration—in partnership with HR.


Strategic Problem Solving

Lead diagnostic efforts to identify organizational challenges, friction points, and systemic issues impacting performance.

Use data, observation, interviews, and workshop techniques to uncover root causes and develop practical recommendations that drive measurable outcomes.

Leadership Enablement & Capability Building

Support leaders in developing the mindsets, behaviors, and practices required to lead effectively in a complex and evolving environment.

Influence and challenge leaders to adopt approaches that strengthen organizational health, employee experience, collaboration, and business performance.

Organizational Transformation

Translate strategic objectives into organizational actions by aligning leadership behaviors, operating practices, structures, processes, and culture.

Partner with leaders throughout transformation journeys to ensure changes are practical, sustainable, and adopted by teams.

Facilitation & Stakeholder Influence

Build trusted relationships with senior leaders across Infrastructure Platforms.

Facilitate difficult conversations, navigate competing priorities, and create alignment across diverse stakeholder groups.

Lead workshops that drive clarity, commitment, and action.

What You'll Bring

Strategic Mindset

Experience helping organizations solve complex business, organizational, or operating model challenges. Ability to connect business strategy with organizational design, leadership capability, and execution.

Organizational Effectiveness Expertise

Strong understanding of organizational design, team effectiveness, operating models, governance, organizational health, and leadership performance.

Leadership Influence

Proven ability to advise, challenge, and influence senior leaders through credibility, insight, and strong relationships.

Facilitation Excellence

Exceptional workshop design and facilitation skills with experience leading leadership teams through strategic discussions, alignment sessions, and problem-solving engagements.

Problem Solving & Analytical Thinking

Ability to quickly diagnose challenges, identify root causes, and develop practical solutions in complex environments.

Change & Transformation Experience

Experience leading and enabling organizational transformation efforts, including the adoption of new structures, operating models, processes, or ways of working.

Strong Communication Skills

Ability to distill complexity into clear insights, recommendations, and actions for executive audiences.

What Success Looks Like

Success in this role will be measured by organizational outcomes rather than activity alone.

You will:

  • Improve leadership team effectiveness across key leadership forums.
  • Increase clarity, accountability, and alignment within leadership teams.
  • Reduce organizational friction and barriers to execution.
  • Improve adoption of operating models and ways of working.
  • Strengthen leadership capability and organizational health.
  • Accelerate decision-making and cross-functional collaboration.
  • Enable leaders to more effectively execute strategic priorities.
  • Increase organizational maturity across targeted focus areas.

Why Join Us

This role offers a unique opportunity to influence the future direction of one of JPMorganChase's largest technology organizations.

You will work directly with senior leaders to shape strategy, improve organizational performance, develop leadership capability, and solve some of the most important challenges facing the organization today.

If you are energized by helping leadership teams perform at their best, designing organizations for the future, and translating strategy into action, we would love to hear from you.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the TeamOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Skills Required

  • Strategic mindset and experience solving complex organizational/operating model challenges.
  • Expertise in organizational design, operating models, governance, and team effectiveness.
  • Proven ability to advise, influence, and challenge senior leaders.
  • Exceptional workshop design and facilitation skills for senior leadership teams.
  • Strong problem solving and analytical thinking to diagnose root causes and recommend solutions.
  • Experience leading organizational transformation and change adoption.
  • Excellent communication skills to distill complexity for executive audiences.

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
  • Parental & Family Support Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
  • Retirement Support Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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