Organizational Change Project Manager

Posted 3 Days Ago
Be an Early Applicant
Belmont, NC, USA
In-Office
Mid level
Manufacturing
The Role
Lead enterprise change and project initiatives using structured change management (ADKAR/Prosci). Manage project plans, adoption metrics, communications, training coordination, and stakeholder engagement to ensure successful implementation and continuous improvement.
Summary Generated by Built In
Job Summary & Responsibilities

Position Summary:

Join the Vallen Team as the The Organizational Change Project Manager. In this role you will be responsible for leading and supporting enterprise-wide projects and organizational change initiatives that drive business transformation and operational excellence. This role partners with stakeholders across the organization to plan, execute, and sustain change by applying structured change management methodologies, coordinating communications, facilitating training and adoption activities, and managing project plans from initiation through implementation. The position serves as a key liaison between business teams, leadership, and project stakeholders, ensuring successful project delivery, user adoption, and continuous improvement. The ideal candidate is a strong communicator, skilled facilitator, and organized project leader with experience managing multiple priorities in a fast-paced environment.


Essential Duties and Responsibilities:


Change Management:

  • Apply ADKAR and other structured frameworks to identify gaps in awareness, desire, knowledge, ability, and reinforcement.
  • Track adoption metrics and surface resistance signals early; recommend and support corrective actions.
  • Maintain change management deliverables, logs, and documentation across multiple concurrent projects.
  • Draft change-related communications for impacted employee groups, tailored to audience and channel.
  • Maintain a change communications calendar in coordination with the broader PMO and Communications teams.
  • Serve as the primary coordinator and point of contact for Vallen's Certified Change Agent community.
  • Plan and facilitate monthly Change Agent calls, including agenda development, facilitation, and follow-through on action items.
  • Curate and distribute resources, tools, and updates through the ADKAR Teams Channel and other communication vehicles.
  • Identify opportunities to expand and strengthen the network; onboard new Change Agents as cohorts complete certification.
  • Foster peer learning and knowledge-sharing across the network to build collective change capability over time.
  • Coordinate and facilitate Vallen's internal ADKAR certification sessions, including scheduling, logistics, participant communications, and materials.
  • Partner with training facilitators to continuously improve session design, activities, and participant experience.
  • Track certification completion, maintain participant records, and report on program reach and growth.

Project Management:

  • Collaborate with stakeholders to define project need, scope, timeline, and resources for successful delivery.
  • Lead and organize enterprise-wide projects: prepare and manage project plans, define milestones, design schedules, and formulate execution details.
  • Track progress against milestones, budgetary guidelines, and performance indicators for quality, reliability, schedule, and cost.
  • Prepare and deliver senior leader and stakeholder communications and project progress reports.
  • Resolve and coordinate resolution of issues to minimize delays; signs off on project completion.
  • Coordinate and assist with developing test plans, scenarios, and scripts; track go and no-go testing results for successful go-live activities.
  • Conduct post-implementation analysis for continuous process and project delivery improvement.
  • Facilitate process improvement activities and process mapping across functional areas.
  • Serve as a liaison between project teams, external clients, and other functional areas of the organization.
Preferred Qualifications

Job Qualifications:


Required:

  • Bachelor's degree in a related field (IT, Business, Supply Chain Management, Operations, Finance, etc.) coupled with 3–5+ years of successful project management leading projects of significant enterprise scope and impact.
  • 2+ years of experience in change management, organizational development, project coordination, communications, or a closely related field.
  • Working knowledge of change management frameworks, particularly ADKAR or Prosci methodology.
  • Expertise with Microsoft Project or functionally similar project management tools (e.g., Smartsheet).
  • Proficiency with Microsoft 365 (Word, Excel, PowerPoint, Teams, SharePoint) and the technical aptitude to learn company-specific programs and applications.
  • Demonstrated proficiency with Visio or functionally similar applications for process mapping.
  • Strong written and verbal communication skills with the ability to influence the actions of others.
  • Comfortable facilitating meetings, training sessions, and group discussions.
  • Highly organized, with the ability to manage multiple projects and priorities simultaneously.

Preferred:

  • Accredited Project Management certification (PMP or equivalent).
  • Prosci ADKAR certification or Change Management certification.
  • Experience supporting training program coordination or adult learning initiatives.
  • Exposure to ERP implementations or large-scale enterprise transformation programs.
  • Knowledge of ISO standards.
  • Background in industrial distribution, supply chain, or a related industry.

Core Competencies:

  • Collaboration — earns trust across levels and functions; works well in matrixed environments.
  • Communication — translates complexity into clear, human messages that land with diverse audiences.
  • Initiative — sees what needs to happen and moves forward without waiting to be asked.
  • Empathy — understands that change is personal, and brings patience and care to every interaction.
  • Adaptability — stays effective and focused in a dynamic, fast-moving environment.
  • Planning & Organization — strong project management instincts with attention to detail, accuracy, and thoroughness.

Work Environment & Physical Demands:

Reasonable accommodations will be evaluated and may be implemented to enable individuals with disabilities to perform essential functions of this position.

  • This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, etc.
  • Long periods of time working on a computer and performing repetitive key-boarding activities
  • Occasional evening and weekend work may be required as job duties demand and may include little to no advance notice

Skills Required

  • Bachelor's degree in a related field (IT, Business, Supply Chain, Operations, Finance, etc.)
  • 3-5+ years of project management experience leading enterprise-scope projects
  • 2+ years of experience in change management, organizational development, or project coordination
  • Working knowledge of change management frameworks, particularly ADKAR or Prosci
  • Expertise with Microsoft Project or similar project management tools (e.g., Smartsheet)
  • Proficiency with Microsoft 365 applications (Word, Excel, PowerPoint, Teams, SharePoint)
  • Proficiency with Visio or similar process mapping applications
  • Strong written and verbal communication skills and ability to influence stakeholders
  • Comfortable facilitating meetings, training sessions, and group discussions
  • Highly organized with ability to manage multiple projects and priorities simultaneously
  • Accredited Project Management certification (PMP or equivalent)
  • Prosci ADKAR certification or other Change Management certification
  • Experience supporting training program coordination or adult learning initiatives
  • Exposure to ERP implementations or large-scale enterprise transformation programs
  • Knowledge of ISO standards
  • Background in industrial distribution, supply chain, or related industry
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The Company
HQ: Belmont, NC
2,681 Employees
Year Founded: 1865

What We Do

Vallen is a leading provider of indirect industrial supplies—all those materials that are not part of the products our customers manufacture. From earplugs to specialty tools, to abrasives and cutting tools, we cover the vast majority of our customers’ maintenance, repair, operations and production-related needs. Vallen is also a leader in safety services with offerings that include equipment inspection, maintenance, certification and solution design. Many of our customers look to us for integrated supply solutions and vendor-managed inventory, with Vallen associates on-site, bringing local knowledge and expertise to the specific needs of individual facilities.

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