Job Title: Organizational Change Management (OCM)/ Training Coordinator
Reports to: VP, Organizational Change Management
Function/Department: Global Vertiv
Location: Westerville, OH
Vertiv, an $8.0B global organization with more than 37,000 employees, designs, builds and services critical infrastructure that enables vital applications for data centers, communication networks, and commercial and industrial facilities. We support today’s growing mobile and cloud computing markets with a portfolio of power, thermal and infrastructure management solutions.
Job Summary
The Organizational Change Management (OCM)/ Training Coordinator supports the design, development, and delivery of training programs and communications materials for the Global Product Development Office (GPDO). This role focuses on creating clear, impactful training materials, communications, process change assets and enablement solutions that ensure the adoption and utilization of new and updated systems and processes. The Training and Organizational Change Coordinator partners with stakeholders to deliver effective learning solutions while supporting project coordination, process documentation activities, and change adoption activities.
Experience and background in learning and development, communications, industrial psychology and/or organizational change management frameworks required.
Responsibilities:[AK1]
Training Development and Delivery
- Design and deliver training in e-learning, video, instructor-led, and blended formats including job aids, assessments, and learning journeys
- Apply instructional design and adult learning principles to build audience-specific content based on learner analysis
- Coordinate with Learning & Development and Organizational Change Management (OCM) to publish, test, and maintain content
Communications and Asset Creation
- Develop storyboards, scripts, multimedia assets, and communications materials that support change and business objectives
- Create scalable, localization-ready content for global audiences
- Review and edit all materials for clarity, consistency, accuracy, and accessibility
Project Coordination and Stakeholder Collaboration
- Support training and communications activities from design through deployment
- Track timelines, milestones, and resources to manage efforts
- Partner with OCM, program managers, subject matter experts, and stakeholders to develop and refine materials
- Communicate project status, escalate risks and dependencies, and incorporate feedback on time
Team Collaboration and Continuous Improvement
- Stay current on instructional design methods, learning technologies, and AI-assisted development tools
- Use learner feedback and project outcomes to improve future deliverables
- Participate in peer reviews and share best practices, tools, and templates across the team
Requirements:[AK2] [RB3]
- Bachelor's degree in Instructional Design, Communications, organizational change management or related field
- 2-3 years working in a learning or organizational change management capacity, ideally within a transformation initiative
- Experience with Organizational Change Management concepts, frameworks, or methodologies
- Proficiency in instructor-led and virtual training facilitation for large groups
- Ability and desire to work in a rapid environment supporting significant growth and capability building demands
- Experience working with Scrum and Agile methods
- Experience creating e-learning modules, job aids, work instructions, technical documentation, and assessments
- Experience with content creation tools such as Articulate Rise, Storyline, Canva, Adobe Creative Suite, Vyond, and Microsoft Office (particularly PowerPoint and Excel)
- Familiarity with Learning Management System platforms (for example, Docebo, Cornerstone, Blackboard, Workday) and basic LMS administration
- Familiarity with AI tools and enablement efforts
- Strong project coordination skills including planning, multitasking, and meeting deadlines
- Effective communication and collaboration skills across multiple business levels, including senior levels
- Prosci certification desired
This role is in our Westerville, Ohio headquarters 5 days per week with domestic and international travel up to 25%.
#LI-DS1
[AK1]This section is long but accurate
[AK2]I've cut this section down significantly but I'm sure more could be cleaned up. Thoughts? @Borland, Rachel
[RB3]I think it is good - do you want to add anything about Change in the responsibilities since Change is in the title
The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.
OUR STRATEGIC PRIORITIES
• High-Performance Culture
• Customer Focus
• Operational Excellence
• Innovation
• Financial Strength
VERTIV BEHAVIORS
• Own it
• Act with urgency
• Foster a customer-first mindset
• Think big and execute
• Lead by example
• Drive continuous improvement
• Learn and seek out development
• Promote transparent & open communication
About Vertiv
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected]
Skills Required
- Bachelor's degree in Instructional Design, Communications, Organizational Change Management, or a related field
- 2-3 years of experience in learning or organizational change management
- Experience with organizational change management concepts, frameworks, or methodologies
- Experience facilitating instructor-led and virtual training for large groups
- Experience with Scrum and Agile methods
- Experience creating e-learning modules, job aids, work instructions, technical documentation, and assessments
- Experience with Articulate Rise, Storyline, Canva, Adobe Creative Suite, Vyond, and Microsoft Office
- Familiarity with LMS platforms and basic LMS administration
- Familiarity with AI tools and enablement efforts
- Strong project coordination skills, including planning, multitasking, and meeting deadlines
- Effective communication and collaboration skills across multiple business levels
- Prosci certification
- Ability to work onsite in Westerville, Ohio five days per week
- Ability to travel domestically and internationally up to 25%
Vertiv Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vertiv and has not been reviewed or approved by Vertiv.
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Healthcare Strength — Health coverage is described as comprehensive, with standard medical, dental, and vision plans plus wellness and mental-health resources. Core offerings also include disability and life insurance and an Employee Assistance Program.
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Leave & Time Off Breadth — Time off includes paid holidays and PTO typical of large employers, and many U.S. salaried roles feature flexible or "unlimited" PTO approaches. These programs are part of a structured, global total rewards framework.
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Fair & Transparent Compensation — Pay is considered fair at start for many office-based, engineering, and field service roles, and total compensation packages are viewed as stable. In some hourly manufacturing settings, overtime opportunities help boost overall earnings.
Vertiv Insights
What We Do
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to ensure its customers’ vital applications run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs approximately 20,000 people and does business in more than 130 countries. For more information, and for the latest news and content from Vertiv, visit Vertiv.com.
