You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
CNA seeks to offer a comprehensive and competitive benefits package to our employees that helps them - and their family members - achieve their physical, financial, emotional and social wellbeing goals.
For a detailed look at CNA's benefits, check out our Candidate Guide .
JOB DESCRIPTION:
Job Summary
The Organizational Change Management Senior Consultant partners with business and program leaders to design and deliver organizational change management solutions to reduce business disruption and improve results for assigned functions.
Serves as catalyst for culture change by leveraging enterprise-wide vantage point to ensure barriers are removed and successes are adopted across multiple business areas.
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
- Partners with business and project leaders to design and deliver organizational change management solutions to reduce business disruption and improve results for assigned functions.
- Develops key stakeholder relationships (PMO, HR, etc.) and sets/ensures role clarity and expectations for Organizational Change Management services.
- Mentors and coaches colleagues through key projects.
- Leverages a standard change management framework and related tools to drive a more consistent change management approach across the company.
- Identifies, monitors and responds to risks and issues related to change management deliverables.
- Uses project management practices to set strategy and budget for complex programs; plans, develops and implements change management solutions; keeps stakeholders engaged and informed.
May perform additional duties as assigned.
Reporting Relationship
Typically AVP or above
Skills, Knowledge & Abilities
- Proficient in change management theories and principles, program design and broad understanding of the critical issues in other related areas.
- Experience designing and leading change management activities in medium to large-scale initiatives.
- Ability to utilize data to identify trends and diagnose organizational effectiveness issues.
- Excellent project management, organizing and planning skills.
- Excellent business acumen, knowledge of the business and client group, and the ability to effectively implement HR strategies to support business goals.
- Highly collaborative and comfortable navigating organizational dynamics.
- Ability to manage multiple and shifting priorities in a fast-paced and challenging environment.
- Excellent communication skills both verbal and written. Ability to communicate business knowledge and technical information clearly.
- Proficient use of Microsoft Office applications especially PowerPoint and Excel.
Education & Experience
- Bachelor's degree in related field or equivalent with professional designation preferred.
- Typically a minimum of eight years learning, communications and change management experience.
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CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact [email protected] .
What the Team is Saying
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What We Do
CNA is one of the largest U.S. commercial property and casualty insurance companies. Backed by more than 125 years of experience, CNA provides a broad range of standard and specialized insurance products and services for businesses and professionals in the U.S., Canada and Europe.
As a company of allies, we understand the importance of fostering an inclusive and supportive culture for all employees. Our eight Employee Resource Groups elevate the voices of underrepresented groups and champion critical DEI initiatives in the workplace and beyond. We strive to promote an environment of inclusion and continuously work to ensure all employees feel valued and respected.
Why Work With Us
CNA knows the importance of having the tools you need to expand your expertise and develop your career. With a variety of cross-discipline and cross-functional opportunities, CNA provides you with the tools and resources needed to customize your career path and understand what is needed to be effective in your role.
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Employees engage in a combination of remote and on-site work.
