We are seeking an experienced Organizational Change Management (OCM) Consultant to support large-scale insurance transformation programs. This role is designed for practitioners who can operate within complex environments, translate business and technology change into actionable strategies, and drive adoption across all levels of an organization.
This is a hands-on transformation role—ideal for individuals who design and execute change strategies, not just advise on them.
Role Overview
As an OCM Consultant, you will work as part of a broader transformation team supporting enterprise programs, including platform implementations and operating model changes. You will partner with business and technology stakeholders to assess impacts, design change strategies, and deliver execution across communications, training, and stakeholder engagement.
This role requires the ability to navigate structured programs while adapting to evolving priorities and business needs.
Key Responsibilities
Change Strategy & Execution
- Design and execute organizational change strategies aligned to business and technology transformation goals
- Conduct change impact assessments across business functions (e.g., policy, claims, underwriting, finance)
- Develop and deliver stakeholder engagement, communication, and training plans
- Support adoption measurement, readiness assessments, and post-go-live sustainment activities
Stakeholder Engagement
- Engage stakeholders across all levels—from frontline teams to senior leadership
- Build trust and alignment within cross-functional teams
- Support leaders in understanding change impacts and guiding their teams through transition
Transformation Delivery
- Partner with program and project teams to integrate change management into overall delivery
- Support technology implementations (e.g., Guidewire, Sapiens, Majesco, Insurity, or similar insurance platforms) by translating system changes into business impacts
- Identify risks, resistance points, and mitigation strategies throughout the transformation lifecycle
Capability & Practice Development
- Contribute to the development of OCM assets, frameworks, and reusable offerings
- Support the growth of Capgemini’s OCM capability within Insurance and broader business transformation services
- Participate in internal knowledge sharing and continuous improvement initiatives.
Requirements
- 8+ years of experience in Organizational Change Management, business transformation, or related consulting roles
- Proven experience supporting large-scale transformation programs, including multi-year initiatives
- Demonstrated ability to design and execute OCM strategies (not limited to communications or training)
- Experience supporting technology or platform implementations within complex environments
- Strong stakeholder management skills, with experience engaging both business and leadership audiences
- Ability to operate effectively within structured programs while managing evolving priorities.
Preferred Qualifications
- Experience in Insurance or Financial Services (Insurance strongly preferred)
- Familiarity with insurance platforms such as Guidewire, Sapiens, or similar enterprise systems
- Certification or training in change management methodologies (e.g., Prosci, CCMP, or equivalent)
- Consulting experience within transformation-focused environments.
Benefits
This position comes with competitive compensation and benefits package:
- Competitive salary and performance-based bonuses
- Comprehensive benefits package
- Career development and training opportunities
- Flexible work arrangements (remote and/or office-based)
- Dynamic and inclusive work culture within a globally renowned group
- Private Health Insurance
- Retirement Plans
- Paid Time Off
- Training & Development
About Capgemini
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55+ year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported €22.1 billion in revenues in 2024.
https://www.capgemini.com/us-en/about-us/who-we-are/
Skills Required
- 8+ years of experience in Organizational Change Management, business transformation, or related consulting roles
- Proven experience supporting large-scale transformation programs, including multi-year initiatives
- Demonstrated ability to design and execute OCM strategies (not limited to communications or training)
- Experience supporting technology or platform implementations within complex environments
- Strong stakeholder management skills, with experience engaging both business and leadership audiences
- Ability to operate effectively within structured programs while managing evolving priorities
- Experience in Insurance or Financial Services (Insurance strongly preferred)
- Familiarity with insurance platforms such as Guidewire, Sapiens, or similar enterprise systems
- Certification or training in change management methodologies (e.g., Prosci, CCMP, or equivalent)
- Consulting experience within transformation-focused environments
Capgemini Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Capgemini and has not been reviewed or approved by Capgemini.
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Healthcare Strength — Health coverage is positioned as comprehensive, spanning medical, dental, and vision alongside life and AD&D options. Additional wellbeing supports like employee assistance programs, gym discounts, and pet insurance broaden the value beyond core insurance.
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Parental & Family Support — Family-related benefits include maternity/paternity leave and broader family-forming support such as fertility and surrogacy assistance in some locations. Inclusive caregiving supports like back-up child and elder care and out-of-state medical travel are also highlighted.
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Equity Value & Accessibility — Equity participation is available through recurring employee share ownership or purchase programs, creating a longer-term wealth-building option in addition to salary. Eligibility and local access can vary, so confirming participation windows and requirements is important.
Capgemini Insights
What We Do
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 270,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of €16 billion.
