Order Puller

Classification: Non-Exempt

Reports to: Area Manager

Direct Reports: N/A

Summary

The Order Puller is responsible for collecting stock, recording information about the product and preparing it for shipment to the end user. 

Essential Functions/Duties

1. Observe, follow and maintain a safe working environment.
2. Collect orders from designated area and prepare for the pulling process by reviewing order document for special instructions and determining how to address.
3. Use order documents to fulfil order using scanners and material handling equipment (when necessary) to select the appropriate product listed.
4. Once the complete order has been assembled, take it back to the workstation to package and prepare for shipment (packaging, boxing, palletizing, shrink-wrapping and labeling as appropriate).
5. Ensure packaged order is taken to shipping area and placed in the appropriate lane, table, etc.
6. Count/verify stock using various methods including via scanner, scale, manually or using computer. 
7. Verify inventory computations by comparing them to physical counts of stock and escalate discrepancies or errors. 
8. Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations. 
9. Keep records on the use and/or damage of stock or stock handling equipment. 
10. Examine and inspect stock items for wear or defects, reporting any damage to supervisors. 

Competencies

1. Ability to maintain positive relations within all levels of the organization.
2. Ability to communicate, present facts and provide recommendations effectively in oral and written form.
3. Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
4. Ability to work effectively with or without direct supervision as well as independently or in a team environment.
5. Ability to maintain a high degree of professionalism while under pressure and in the face of adversity
6. Ability to prioritize and work with accuracy under stress.
7. Ability to critically think and use good judgment in decision making.

Physical/Cognitive Demands

This is largely a physically active role including walking long distances (over uneven surfaces) to/within our production facility, lifting 50lbs or more, and standing for long periods. Position also requires bending, stooping, squatting or standing as necessary. Cognitive abilities required include deductive reasoning, information ordering, oral comprehension, oral expression, problem sensitivity, written comprehension, and written expression.

Position Type/Expected Hours of Work

This is a full-time position. Evening and weekend work will be required as job duties demand.

Required Education and Experience

1. High School Diploma or Equivalent

Preferred Education and Experience

1. 2 years’ experience in a similar position
2. Bilingual English/Spanish language skills is a plus

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice.