Order Management Specialist

Order Management Specialist 

THE COMPANY:
Work is now defined by what we do, not where we go. The widely distributed workforce is here to stay.

IGEL allows workers to thrive, regardless of the environment, while organizations retain full management, control, and security of user endpoints. IGEL secures and simplifies digital workspaces in healthcare, finance, retail, higher education, government, and manufacturing organizations around the world. All we’re missing is: YOU.

IGEL’s vision is to transform the way the world works, creating better outcomes for people, organizations, and our planet. We deliver on achieving this vision by having the best people, an innovative product, and a plan delivered with passion. Be bold. Take risks. Imagine a better way to work. If we just described you, then we really need to talk.

Location: United States (East Coast only)

www.igel.com

The Role:

IGEL is looking for a detail oriented, focused, and highly organized Order Management specialist, to assist our North American Sales Operations team. This individual will assist in supporting various departments including, but not limited to, Sales, Order Processing, Operations and will be a trusted resource both within IGEL and with our Resellers, End Customers, and Distributors. 

RESPONSIBILITIES INCLUDE:

• Accurately and efficiently process orders within IGEL’s ERP system
• Review each Purchase Order and quote for accuracy
• Support the increased order volume during the busy Quarter End period
• Develop a working knowledge of the IGEL product line and price book
• Act as a liaison/partner between the Sales Team and other internal departments

ORGANIZATIONAL ALIGNMENT:
• Reports to the Director of Sales Operations North America
• Fosters close, cooperative relationships with channel, sales and back office teams

REQUIREMENTS:

• Bachelor’s degree required plus 1+ years industry experience, preferably within a high growth technology company
• Highly detailed oriented with a proven affinity for data entry
• Strong organizational and time management skills
• Experience with CRM tools, preferably MS Dynamics
• Experience with ERP Systems preferred
• Excellent verbal and written communication skills
• Self-directed, hands on, and proactive

WE OFFER:

• Health, dental, vision, and prescription benefits (employee premiums covered by IGEL)
• 11 company-paid holidays per year
• 18-22 days of PTO per year (18 days in year 1, 20 days starting in year 2 and 22 days after 5 years of service)
• Sick time of 10 days per year, with rollover of unused days up to maximum limit
• 401(k) plan with 100% company match, up to $15,000 per year
• Paid maternity and paternity leave
• Monthly home office allowance
• Remote working opportunities and flexible working times, so you can combine your demanding work with your personal goals
• Employee Assistance Program (EAP) and Financial Wellness tool
• Company-paid life insurance policy, long-term disability (LTD), and short-term disability (STD) coverage
• Wellbeing apps, including Rightway, Headspace and Wellhub
• Training and development opportunities to advance your career
• President’s Club for the highest performing salespeople and overachievers
• An amazing culture powered by a workplace run on trust, empowerment, and feedback with a positive, inspiring working atmosphere
• A highly motivated team that is already looking forward to your support in developing strategies and achieving common goals, together with you!
  

IGEL is an equal opportunity employer and makes employment decisions on the basis of merit. We want the best available person in every job. Our policy prohibits unlawful discrimination based on color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, or any other consideration made unlawful by federal, state or local laws.

Additional information:
Please click here to access the information according to art. 13 data protection regulation (DSGVO) for applicants