Order Management Specialist

Posted 11 Days Ago
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Hiring Remotely in Kraków, Małopolskie
Remote
1-3 Years Experience
Aerospace
The Role
Perform end to end process for indirect airline costs, manage daily incoming invoices, analyse and verify system errors, ensure process execution according to procedures, resolve complex queries, maintain cooperation with partners, and drive continuous improvement.
Summary Generated by Built In

Company Description

IAG GBS (Global Business Services) is part of International Airlines Group, one of the world’s leading airline groups, with c550 aircraft flying to over 270 destinations, carrying more than 100 million passengers each year.

We provide world-class procurement, finance and IT services to IAG’s operating companies which include Aer Lingus, British Airways, IAG, IAG Cargo, IAG Loyalty, Iberia, Iberia Express, LEVEL and Vueling.

Our vision is to create and deliver innovative solutions to drive sustainable transformation across the Group. The company is headquartered in Krakow, and has operations in London, Barcelona, Madrid and Dublin

In IAG GBS, every day is different. Finance role in Order Management Team gives an opportunity to perform, monitor, validate end to end process for Indirect Operating Costs.

Job Description

  • Perform end to end process for indirect airline costs - including creation of purchase requisitions, approval and audit of invoices, clarification of mismatches until final resolution (versus contracted conditions with Procurement, IT, business and suppliers),
  • Manage daily incoming invoices against POs - ensure correct information flow between suppliers and internal system,
  • Analyse and verify system errors, cooperation with IT and stakeholders until final mitigation of identified mismatches,
  • Ensure process execution according to agreed procedures, Service Level Agreements (SLA) for Contract Leakage; analyse and report the results on regular basis,
  • Resolve complex queries from suppliers and stakeholders,
  • Proactively maintain cooperation with suppliers, internal and external partners,
  • Perform continuous improvement approach in the area of responsibility.

Qualifications

  • MS degree in Finance, Accounting, Economics or related fields,
  • Experience in working for financial international organization,
  • Working proficiency in Ariba, SAP HANA, MS Excel and PowerPoint,
  • Commitment to service excellence, process improvements and automation; strong customer focus; good analytical and problem-solving skills as well as attention to detail,
  • Stakeholder management skills across a diverse geographic region and at multiple levels, with the gravitas to engage with and influence stakeholders,
  • Operate effectively in an environment with tight deadlines,
  • English skills on at least B2 level,
  • Willingness to travel.

Top Skills

Ms
The Company
Krakow
811 Employees
On-site Workplace
Year Founded: 2015

What We Do

IAG GBS is part of International Airlines Group (IAG), one of the world’s leading airline groups and owner of some of the biggest brands in the sky. Since launching in 2014, IAG GBS has transferred and restructured services, implemented group-wide systems, created new ways of working and delivered unprecedented cost savings. Each Group operating company benefits from the IAG GBS centralised model, which delivers economies of scale, generates efficiencies, and drives standardisation and automation. IAG GBS continues to develop and deliver new consolidated services and innovative solutions, supporting the Group’s day-to-day operations, long-term business strategy and transformation. IAG GBS has a significant role to play in supporting IAG’s commitment to reach net zero CO2 emissions by 2050, by leading a programme that will decarbonise IAG’s supply chain. Working with thousands of key suppliers around the world, the dedicated Supply Chain Sustainability Programme will deliver a 20% reduction in the carbon emitted by our suppliers by 2030, and create a carbon net zero supply base by 2050.

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