Responsibilities :
Provides operational, analytical and administrative support for order entry/fulfillment, logistics/supply chain, reports and customer claims while adhering to rules, audit requirements and international regulations for each customer/country supported. Maintain efficient, timely and effective communication to both external and internal customers. Ensure accurate entry of all required data for all orders into the ERP system. Resolve all administrative issues that may arise during the order fulfillment process, e.g. Price Discrepancy, Minimum Order Quantity, Minimum Order Value, Obsolete or End of Life parts. Manage letter of credit (LC) requirements to ensure completeness and accuracy. Analyze and resolve delivery block issues in the order so that orders are dropped to Distribution on time to ensure customer requested delivery date is met. Resolves, collects, and manages current, past due and outstanding invoices for assigned accounts of a given geography. Assignments include the preparation of monthly collections reports and collection activities via email correspondence or calls to customers.. Interfaces with sales, sales support, marketing, customer service, service, order management, returns and distribution teams in reconciling accounts.
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Skills Required
- Experience with order entry and fulfillment processes
- Strong analytical and administrative skills
- Ability to communicate effectively with customers
- Experience managing accounts and collections
Lexmark Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Lexmark and has not been reviewed or approved by Lexmark.
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Healthcare Strength — Healthcare offerings include medical, dental, and vision coverage, with an onsite wellness center at the Lexington headquarters providing flu shots and same‑day sick visits. Wellbeing resources such as a health and wellness portal and incentives further reinforce the package.
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Leave & Time Off Breadth — Time-off policies include unlimited vacation for many U.S. roles (with noted exceptions), plus paid holidays and sick leave. Additional paid volunteer days provide extra flexibility for personal and community commitments.
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Parental & Family Support — Family supports include generous parental leave, adoption assistance, and an onsite childcare center at the Lexington campus. External recognition for family‑friendly practices underscores the emphasis on caregivers.
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What We Do
Lexmark creates cloud-enabled imaging and IoT technologies that help customers worldwide quickly realize business outcomes. Through a powerful combination of proven technologies and deep industry expertise, Lexmark accelerates business transformation, turning information into insights, data into decisions, and analytics into action.
