Lakeside Process Controls Ltd. (‘Lakeside’) is recognized as a market leader, providing complete automation solutions to a wide range of industries. Our capabilities in process management and industrial automation enable us to solve our customers’ process automation challenges, keeping their operations running safer.
Our solutions range from devices that measure and relay diverse physical and chemical conditions, devices that control flow of materials, networks that transmit event-related information, to process control systems that collect information and trigger necessary actions to ensure continued operations.
Lakeside’s success is due to its exceptional people. Our skills and passion for our work is the key to our strong business results. Our commitment to a culture of integrity, teamwork and collaboration is what drives our continued and sustainable growth.
We seek individuals who are engaged, capable and committed to continuous improvement.
If this sounds like you, apply today and discover your potential with Lakeside!
What you will be doing in the role of Order Management Coordinator:
Your responsibilities may include, but are not limited to:
- Managing customer relationships by accommodating preferences and maintaining professional level of communication
- Complete order management, including data entry, procurement, expediting, updating information in business system and status reports, and obtaining and storing correspondence and documentation
- Managing team's product returns from the point of customer request through to completion
- Assisting and collaborating with sales team, other Lakeside teams, vendors, etc. to ensure that customer needs are fulfilled
- Various other sales and support functions within the team
Knowledge and skills required for the role:
- University Degree or College Diploma
- One to Three (1-3) years’ of customer service and or/purchasing experience
- Previous order entry experience
- Strong interest in providing exceptional customer service
- Highly organized with strong multi-tasking and time management abilities
- Ability to work effectively both independently and in a team environment
- High level of accuracy and detail with error-free orders
- Working knowledge of MS Office computer application (Word, Excel, Outlook)
- Ability to understand current tools in detail and use them in an efficient manner
- Entrepreneurial work ethic
What we give YOU!
- Flexible working schedules, including hybrid remote work programs
- A competitive compensation package, with RRSP-matching
- Comprehensive benefits coverage (medical, dental, vision, EAP & on-demand virtual health care)
- A culture that promotes healthy work-life balance with above-market paid time off
- A structured training and development program and opportunities for continuous learning
- Access to Lakeside’s Mentorship Program—empowering growth and inspiring connection through shared knowledge and support
- Opportunity to participate in an award-winning wellness program!
Commitment to Diversity
Lakeside Process Controls Ltd. is committed to employment equity and welcomes diversity. We believe strongly in celebrating the different perspectives and experiences that come along with having a diverse network of employees, and encourage applications from all qualified individuals, including: persons with disabilities, Indigenous persons, women, and members of visible minorities.
If you require accommodations to complete an application, please contact Human Resources at [email protected] and we will work with you to meet your accommodation needs.
How We Review Applications
AI tools may be used to assist in the screening of applicants for this position. Final hiring decisions are made by our recruitment team.
Existing Vacancy
This posting is for an existing vacancy that our team is actively recruiting for.
Skills Required
- University degree or college diploma
- One to three years of customer service and/or purchasing experience
- Previous order entry experience
- Strong interest in providing exceptional customer service
- Strong organization, multitasking, and time management abilities
- Ability to work independently and in a team environment
- High accuracy and attention to detail for error-free orders
- Working knowledge of Microsoft Office, including Word, Excel, and Outlook
- Ability to understand and efficiently use business tools
- Entrepreneurial work ethic
What We Do
Lakeside Process Controls is a Canadian employee-owned provider of complete industrial process-automation solutions. Since 1952, it has supported customers across sectors with measurement instrumentation, valves and actuators, control and safety systems, process-control modernization, engineering, commissioning, reliability, maintenance, and field/depot services. The company helps improve process efficiency, safety, sustainability, reliability, and uptime through products, engineered solutions, and onsite expertise for industrial facilities across Canada.
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