Order Handling Specialist

Posted Yesterday
Be an Early Applicant
Shanghai, Shanghai Municipality, Shanghai, CHN
In-Office
Junior
Robotics • Analytics • Energy
The Role
Processes customer and internal orders, reviews and creates contracts, manages customer information, tracks and expedites materials, prepares receiving and shipping documentation, and archives sales records. Collaborates with sales teams to achieve operational KPIs including OTIF, trade compliance, and inventory turnover. Supports efficient fulfillment and completes additional tasks assigned by management.
Summary Generated by Built In

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Order Handling Manager

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Role Overview

The Order Handling Specialist plays a critical role in the sales operations team, ensuring smooth and efficient order processing, customer management, and fulfillment. This position bridges the gap between sales and supply chain, maintaining high service levels and supporting business growth objectives.


Job Responsibilities

Responsible for customer information management, contract review and creation;

负责客户信息管理、合同审核及创建

Responsible for internal purchase order creation, material tracking and expediting, goods receipt and shipping documentation;

负责内部采购订单创建、物料跟踪及催料、到货创建发货单

Collaborate with regional sales assistants and sales teams to ensure business operation KPIs are achieved (OTIF, Trade Compliance, Inventory Turnover Rate, etc.);

与区域销售助理及销售沟通与协作,确保商务运营KPI达成(OTIF, Trade compliance, Inventory turnover rate, etc.)

Archive and manage related sales agreements, contracts, and related documents;

相关的销售协议、合同等存档管理

Complete other tasks assigned by supervisors.

完成上级安排的其它工作


Job Requirements/Qualifications

Bachelor's degree or above, major not limited;

本科及以上学历,专业不限

2+ years of relevant work experience; background in industrial automation, mechanical engineering or related industries is preferred;

2年以上相关工作经验,有工业自动化、机械等行业相关背景优先

Proficient in Office software; familiar with SAP system;

熟练运用office软件,熟悉SAP系统

Fluent in English (listening, speaking, reading, and writing);

英语听说读写熟练

Clear logical thinking and well-organized approach to work;

思维逻辑清晰,做事有条理

Good teamwork and communication skills;

较好的团队合作与沟通能力

Good learning ability, data analysis capability, and stress resilience.

较好的学习能力、数据分析能力和抗压能力

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

Skills Required

  • Bachelor's degree or above
  • At least 2 years of relevant work experience
  • Proficiency in Microsoft Office software
  • Familiarity with SAP
  • Fluent English communication skills in listening, speaking, reading, and writing
  • Clear logical thinking and an organized approach to work
  • Good teamwork and communication skills
  • Good learning ability, data analysis capability, and stress resilience
  • Background in industrial automation, mechanical engineering, or related industries

ABB Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ABB and has not been reviewed or approved by ABB.

  • Healthcare Strength — Healthcare coverage is described as comprehensive, with medical, dental, vision, mental health support, and disability and life insurance included. Immediate eligibility in some roles reinforces the sense of dependable core coverage.
  • Leave & Time Off Breadth — Time-off offerings are described as broad, including paid holidays, sick days, volunteer time, sabbaticals, and, in some cases, 25 days of PTO. Flexible scheduling and remote-work options add to perceived time-off and flexibility value.
  • Retirement Support — Retirement benefits are positioned as robust, including a 401(k) with company contributions or matching and, in some cases, profit sharing or pension savings. Stock purchase/share acquisition programs complement longer-term savings options.

ABB Insights

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The Company
HQ: Zürich
104,000 Employees
Year Founded: 1988

What We Do

ABB is a leading global technology company that energizes the transformation of society and industry to achieve a more productive, sustainable future. By connecting software to its electrification, robotics, automation and motion portfolio, ABB pushes the boundaries of technology to drive performance to new levels. With a history of excellence stretching back more than 130 years, ABB’s success is driven by about 110,000 talented employees in over 100 countries. www.abb.com

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