The Role
Reviews, edits, and processes cabinet production orders from dealers. Verifies completeness and accuracy using checklists, floor plans, and AutoCAD drawings; researches missing information; contacts dealers for clarification; enters data into the order system; corrects order acknowledgements; and supports dealer service representatives and quoters.
Summary Generated by Built In
Description
This position is responsible for editing and processing Cabinet Production orders by reviewing details and information from dealers. The position researches and requests additional information about missing or unclear items from internal and / or external sources as needed to complete orders accurately. The position enters and edits data in an order entry system.
Requirements
Essential Job Functions:
- Be knowledgeable about WoodHarbor's products and services
- Review incoming orders for completeness and accuracy utilizing checklists, provided floor plans and additional tools
- Must be able to interpret Auto-Cad drawings and floor plan renderings to assure order completeness and accuracy
- Contact dealers with questions and clarifications
- Print, review and correct errors on order acknowledgements. File completed acknowledgement into work folders
- Enter order information into an order entry system
- Assist Dealer Service Representatives and Quoters as needed
Additional functions are required
Knowledge, Skills and Abilities:
- Strong Interpersonal Communication skills
- Proactive Approach to Problem Solving
- Offer Creative Solutions to Issues
- Highly Organized
- High Level of Attention to Detail
- Ability to Concentrate and Stay Focused
- Visualize Fit and Function
- Mathematically Inclined
- Highly Motivated and Self Starting
- Computer Literate
- Customer Service Oriented
- Professional Telephone Personality
- Flexible to Changing Routines and Tasks
- Team Player
Skills Required
- Knowledge of WoodHarbor products and services
- Ability to review orders for completeness and accuracy
- Ability to interpret AutoCAD drawings and floor plan renderings
- Strong interpersonal communication skills
- Proactive problem-solving ability
- High organization and attention to detail
- Ability to visualize fit and function
- Mathematical aptitude
- Computer literacy
- Customer service orientation and professional telephone manner
- Ability to adapt to changing routines and tasks
- Ability to work effectively as part of a team
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The Company
What We Do
WoodHarbor specializes in high-quality, custom cabinetry and vanities for kitchens and bathrooms, designed to elevate everyday living with exquisite design and enduring quality.
