Order Entry Coordinator

The Order Entry Coordinator is responsible for converting customer quotes for jobs and contracts into our ERP platform. They must also verify the accuracy of the service orders and ensure it is ready to be performed in a timely and efficient manner. Order entry will also include uploading and monitoring various customer portal websites for accuracy and completeness.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:

Job Responsibilities:

· Promotes the Company’s mission and values-based culture through the following:

· Creating new jobs in ERP platform from approved quotes, work orders, or contracts

· Communicate with sales requesting required documentation as needed

· Processing various billing in Customer Portals

· Verifying accuracy and follow-up of billing discrepancies in Customer Portals

· Maintaining accurate billing records

· Responding to customer invoices and inquiries

Other:

· Quarterly goal setting and accountability

· All other projects as assigned by management

To perform this role successfully, an individual must be able to focus in a fast-paced environment where priorities may shift, but essential duties can be completed with speed and accuracy. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

· High School diploma or equivalent

· 1+ years’ accounts receivable experience in service industry, billing, or collections

· Ability to define problems, collect data, establish facts, and draw valid conclusions

· Work independently on multiple projects simultaneously while prioritizing and meeting deadlines

· ERP navigation and credit reporting systems experience a plus

· Online Portal experience with Service Channel, Smartsheets, Oracle, Corrigo, Vendor Cafe, Coupa, Ariba, and others a plus

· Strong documentation and task tracking skills

· Must be organized, operate with accuracy, attention to detail, ability to manage shifting priorities, and be a team player

· Effective communication and interpersonal skills to collaborate cross-functionally between teams, management, and staff

· Desire to immerse yourself in a fast-paced environment.

· Skilled in Microsoft products, including beginner or intermediate Excel

· Must be available to work in office 5 days per week