Oracle EBS Finance Functional Support Analyst V - IN

• Qualified CA/ICWA/MBA(Finance)/BE
• 24X7X365, Remote Managed Functional Support in rotating shifts.
• Will work either in early morning shift (5:00 AM onwards) or afternoon shift (1:00 PM onwards) or night shift (9:00 PM onwards) on monthly rotation basis. Each shift is 8 hrs. and could be either Mon-Fri or Sat-Wed.
• Responsible for working on tickets assigned to them in our Ticketing System.
• Creates and monitors SRs with Oracle Support or Rimini Street on behalf of our various US headquartered customers.
• Work with our Customer Primaries in the ticket resolutions of our various customers’ issues, as per industry’s best practices.
• Leverages my Oracle Support, Internal Knowledge Base & his knowledge/experience to resolve various customer issues as per customer SLA.
• Work on assigned Professional Services Projects – Implementations/Upgrades.

Mandatory Skills

• Oracle EBS R12.2+ General Ledger (GL), Oracle Payables (AP), Oracle Receivables (AR), Oracle Cash Management, P2P and O2C Cycles with Accounting– 14-18 years.
• Managed Support and Implementation/Upgrade Projects mandatory.

Other Desirable Skills

• Oracle Fixed Assets, Oracle Project Accounting (Project Billing & Costing), Oracle iExpense, Oracle iReceivables, Oracle Purchasing.
• Should possess Very Good Written and Spoken, English Communication Skills. Should be a Very Good Team Player.
• Should be able to mentor Junior Team Rackers