Company Description
Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.
Position DescriptionZayo is seeking a Tier III Optical Network Engineer to be responsible for the deployment and implementation of all new network builds and network augments, across multiple platforms. Our Tier III Optical Technician will be considered a subject matter expert and will remotely implement and commission new network equipment as well as verify proper commissioning on existing network equipment. Our Tier III Optical Network Engineer will provide advanced technical support of the network and provide in-depth analysis of critical network issues on all platforms as required. This role is expected to mentor and train less experienced technicians.
This position is virtual and can be located anywhere in the Continental US
Responsibilities
- Provision new equipment to include “greenfield” route builds, and network augments.
- Install equipment required to install and test new services including SONET SDH, Fiber Channel GbE, and others.
- Communicate with internal and external customers, as well as assist other technicians with troubleshooting and technical questions regarding circuit operation and installation.
- Communicate with internal and external customers to solve complex network issues.
- Maintain and follow documented guidelines for upgrading, implementing, and removing facilities within a transport network.
- Partner with the other teams within the Network Control Center (NCC) to monitor the proper operation of network
Qualifications - 4+ years telecommunications experience with a deep understanding of SONET, SDH, and DWDM Networks. NOC environment experience favorable.
- Fundamental understanding of all protocols provisioned (GbE, SONET, Fiber Channel, and others)
- Knowledge of equipment commissioning and provisioning across multiple platforms.
- Expertise with the following vendor equipment:
- Fuji (7420, 7120, 4500, 4100)
- Infinera (DTNX, DTC,ATC, MTC, TNX)
- Ciena (6500, 5200, 4200, 3500, CPL)
- Ciena (formerly Cyan) (Z77,Z33,Z22)
- Cisco (15600,15454,15310)
- Nokia 1830
- Ekinops
- Huawei
- Familiarity with the following systems preferable:
- Netcool
- Salesforce
- Metasolv
- Strong interpersonal skills to support management, negotiation, and problem-solving functions of this role.
- Excellent judgment and discretion; ability to handle multiple priorities simultaneously and meet deadlines in high pressure scenarios.
- Must be able to work independently and productively with minimal supervision.
Base Hourly Rate: $31.25 - $41.25 commensurate with experience.
Benefits, Rewards & Wellness
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Excellent Health, Dental & Vision Insurance
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Retirement 401(k) Savings Plan
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Fitness membership discounts
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Generous paid time off policy including paid parental leave
Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Top Skills
What We Do
For over 15 years, Zayo has been the driving force behind the world's most dynamic and forward-thinking enterprises, helping them pave the way to what's next. With a network that stretches over 16.8 million fiber miles and spans an impressive 141,000 route miles, Zayo is not just in the business of connectivity – we're in the business of limitless potential.
Imagine a world where possibilities are boundless, where businesses can seamlessly bridge the gap between where they are and where they want to be. That's the world we're creating, one fiber mile at a time. Zayo's tailored connectivity and cutting-edge edge solutions are the heartbeat of carriers, cloud pioneers, data centers, educational institutions, and enterprises alike.
From the very core to the cloud to the edge, Zayo is there, powering exceptional experiences that redefine what's achievable.
So, are you ready to unlock the true power of connection? Embark on this journey with us and discover how Zayo doesn't just connect dots – we connect destinies. For more information, visit zayo.com.