Optical & Hearing Assistant – Wokingham
Salary: £25,348 FTE + Bonus | 3 days per week - will consider 3 - 5 days per week with a rota that includes every Monday, Friday, and Saturday
Step into a retail opportunity with a difference
We offer careers in a premium but friendly environment where you will genuinely connect with customers, work with stylish eyewear and assist the wider team in providing high quality optical and audiology care. What’s more, you’ll receive full training. If you have a passion for exceptional customer service, this could be your perfect next step.
Why Join Us?
Work with premium products – including beautifully crafted designer eyewear and advanced hearing care solutions.
Staff, family and friends discount on high-end frames and accessories.
Bonus scheme to reward your hard work and dedication.
Ongoing training and development through the Leightons Learning Academy.
High street discounts
Volunteering leave
22 days holiday pro rata plus bank holidays
The Role
As an Optical & Hearing Assistant, you are the face of our Wokingham boutique — the first impression, the warm welcome, guiding customers through a tailored experience. You’ll receive full training in some of our diagnostic tools and team members will be on hand for support, giving you the confidence to deliver an informed service. You’ll also have the opportunity to help customers choose from designer eyewear and feel fabulous. They’ll leave us feeling seen, heard and delighted.
Who We’re Looking For
This role is ideal for someone who:
Loves building great relationships with customers and making them feel valued
Would like the opportunity to positively impact people’s vision and hearing, working with high quality products
Has a polished, professional yet friendly approach.
Has experience of providing great customer service, e.g. retail or hospitality
A passion for helping people look and feel their best.
A team-first attitude and willingness to learn.
Prepared to travel to a centre of excellence for a 4-6 week induction.
Excited? Click on Apply to find out more
We are committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. As part of our zero-tolerance approach to discrimination in any form, you and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).
Applicants who have been unsuccessful in the past 12 month should not reapply for the same job role.
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Skills Required
- Experience providing great customer service (e.g., retail or hospitality)
- Polished, professional and friendly approach
- Passion for helping people look and feel their best
- Team-first attitude and willingness to learn
- Prepared to travel to a centre of excellence for a 4-6 week induction
- Available to work 3-5 days per week; rota includes Monday, Friday and Saturday
- Willingness to undertake full training in diagnostic tools and audiology/optical care
What We Do
Leightons Opticians and Hearing Care is a family-run business providing expert eye and hearing care. With 36 practices across the South of England, the company specializes in prescription glasses, sunglasses, contact lenses, and hearing products, prioritizing a person-centered approach and incorporating technological advancements to ensure the best possible outcomes for their patients' vision and hearing health.
