Optical Assistant London | Upper Street

Posted 11 Days Ago
Be an Early Applicant
London, England
In-Office
Entry level
Fashion • Retail
The Role
The Optical Assistant creates a welcoming environment, provides style advice, explains lens options, performs adjustments, and facilitates sales. No prior optical experience required, just passion for people and style.
Summary Generated by Built In
Company Description

Hi, we’re Ace & Tate – and yes, we make glasses. But more than that, we make working here worth your while.

Great care creates great service:
That’s why we’re looking for an Optical Assistant (8 hours) in London (Upper Street).

What our Optical Assistant do:

  • Create a welcoming vibe – Make every customer feel seen and excited to be in store.
  • Deliver clear style advice – Help customers find frames that feel right for them by sharing helpful style tips.
  • Share your knowledge – Explain the differences between lenses, coatings, and fits so customers can make the right choice.
  • Get every detail right – Polish lenses, adjust frames, and make sure every pair leaves looking sharp and ready to wear.
  • Handle sales with care – Walk customers through lens upgrades, coatings, and add-ons to ensure they leave with exactly what they need.

Good to know:
No background in optics? That’s okay! What matters most is your passion for people, eye for style, and drive to deliver standout service.

No uniform:
Wear whatever makes you feel good, no company dress code here.

What we offer:

  • Rewarding your impact – Earn up to an 8% monthly bonus by reaching store targets.
  • Time to recharge – 28 days holiday entitlement, with up to 33 days after two years of service (based on full-time employment).
  • We care about you – Wellbeing support with healthy snacks, a collaboration with ClassPass, and the opportunity to book free sessions with a certified psychologist through OpenUp.
  • See in style – Discount codes for free and discounted opticals and sunglasses.
  • A culture to love – Frequent and memorable team events.
  • Time to grow – Unlimited access to our internal learning portal.

Sounds good? Applying is easy:
Click & Apply → Call & Match → Join the team

Got questions?
A quick chat is easily arranged. Or, drop by the store, just book an appointment, and we’ll gladly show you around!
Email us at [email protected].

P.S. Did you know that Ace & Tate is a certified B Corp? Read more about it here.

Additional Information

 

 

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The Company
HQ: Amsterdam
466 Employees
Year Founded: 2013

What We Do

Hi, we’re Ace & Tate and we make glasses. It sounds fairly simple, and that’s the whole point. We’re here to inject a good dose of common sense into our industry by making well-designed, quality eyewear at an affordable price. Great fits that last, for all eyes.

With 650 eyewear experts across 85 lively and impressive (if we may say so ourselves) stores in 9 countries, we're here to guarantee our customers always enjoy the view.

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