OPS MIDDLE OFFICE MANAGER

Posted 2 Days Ago
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São Paulo, Capela Do Socorro, São Paulo, BRA
In-Office
Entry level
Fintech • Information Technology • Financial Services
The Role
Manages middle-office operations for Global Markets and Investment Banking, including collateral management, broker onboarding, brokerage agreements, trade capture, validation, settlement, and control of FX, fixed-income, and derivatives transactions. Coordinates Front Office, Back Office, Risk, Compliance, Legal, and technology teams; leads new product implementations; monitors KPIs and operational risk; and drives process, control, and automation improvements while managing team development and compliance.
Summary Generated by Built In

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BBVA is a global company with more than 160 years of history that operates in more than 25 countries where we serve more than 80 million customers. We are more than 121,000 professionals working in multidisciplinary teams with profiles as diverse as financiers, legal experts, data scientists, developers, engineers and designers.

We are seeking a Middle Office Manager to play a key role in managing and supervising operational processes related to Global Markets and Investment Banking. This individual will be responsible for ensuring operational efficiency, process integrity, and the proper execution of trades, acting as the primary liaison among the Front Office, Back Office, Risk, Compliance, Legal, and other internal and external partners. The position requires solid knowledge of financial products, particularly derivatives, foreign exchange (FX), and fixed income, as well as strong coordination, stakeholder management, and operational improvement capabilities. Key Responsibilities:• Manage the collateral management process for derivative transactions, ensuring appropriate control over collateral, risk mitigation, and regulatory compliance.• Coordinate the onboarding processes for local brokers, including document validation, operational workflows, and coordination with support areas.• Manage brokerage agreements for local transactions with brokerage firms, ensuring compliance with legal and operational requirements.• Oversee the booking and control process for Non-Deliverable Forwards (NDFs) and swaps. • Ensure the availability and maintenance of client data for active FX and derivatives contracts, including the monitoring and control of operating limits.• Coordinate the validation, correction, and other operational aspects of the trading desk system. • Ensure the accurate trade capture, adjustment, and validation of transactions recorded in the trading desk system.• Oversee pre-matching and trade validation activities with counterparties and internal departments.• Lead the operational implementation of new products, markets, and business flows in close collaboration with the commercial, technology, risk, compliance, and operations teams.• Serve as the primary liaison between Global Markets, Investment Banking & Financing, and the Back Office to ensure accurate settlement and trade execution.• Identify, propose, and implement process, control, and automation improvements to enhance operational efficiency and mitigate risk.• Prepare and monitor operational KPIs, management controls, and executive reports.

• Ensure compliance with internal policies, regulatory requirements, and market best practices.

About the job:

Management of operational tasks and processes in their area. Ensure compliance with the objectives in terms of quality, customer service, operational risk and productivity. Guarantee the training of the team in the workplace and their professional growth. Participation in projects by the area and the bank. Application of BBVA's corporate values.

We are seeking a Middle Office Manager to play a key role in managing and supervising operational processes related to Global Markets and Investment Banking. This individual will be responsible for ensuring operational efficiency, process integrity, and the proper execution of trades, acting as the primary liaison among the Front Office, Back Office, Risk, Compliance, Legal, and other internal and external partners. The position requires solid knowledge of financial products, particularly derivatives, foreign exchange (FX), and fixed income, as well as strong coordination, stakeholder management, and operational improvement capabilities. Key Responsibilities:• Manage the collateral management process for derivative transactions, ensuring appropriate control over collateral, risk mitigation, and regulatory compliance.• Coordinate the onboarding processes for local brokers, including document validation, operational workflows, and coordination with support areas.• Manage brokerage agreements for local transactions with brokerage firms, ensuring compliance with legal and operational requirements.• Oversee the booking and control process for Non-Deliverable Forwards (NDFs) and swaps. • Ensure the availability and maintenance of client data for active FX and derivatives contracts, including the monitoring and control of operating limits.• Coordinate the validation, correction, and other operational aspects of the trading desk system. • Ensure the accurate trade capture, adjustment, and validation of transactions recorded in the trading desk system.• Oversee pre-matching and trade validation activities with counterparties and internal departments.• Lead the operational implementation of new products, markets, and business flows in close collaboration with the commercial, technology, risk, compliance, and operations teams.• Serve as the primary liaison between Global Markets, Investment Banking & Financing, and the Back Office to ensure accurate settlement and trade execution.• Identify, propose, and implement process, control, and automation improvements to enhance operational efficiency and mitigate risk.• Prepare and monitor operational KPIs, management controls, and executive reports.• Ensure compliance with internal policies, regulatory requirements, and market best practices. Requirements Education:• Bachelor's degree in Business Administration, Economics, Engineering, Mathematics, Statistics, Accounting, or related fields. Technical Knowledge:• Solid experience in Back Office or Middle Office roles, operations, and global markets products within investment banks or financial institutions.• Strong knowledge of FX, fixed income, over-the-counter (OTC) derivatives, structured products, and other capital markets instruments.• Hands-on experience with collateral management processes.• In-depth understanding of operational workflows between the Front, Middle, and Back Office.• Experience with trade management and treasury systems.• Knowledge of counterparty onboarding, legal documentation, and regulatory processes.• Advanced Excel skills.• Advanced English.• Spanish is a plus / desirable. Behavioral Competencies:• Strong analytical skills and a process-oriented mindset.• Ability to thrive in a fast-paced and demanding environment.

Skills:

Ensure Compliance, Middle Office, Operational Risks, Operations Processes, Regulatory Requirements, Team Management

Skills Required

  • Bachelor's degree in Business Administration, Economics, Engineering, Mathematics, Statistics, Accounting, or a related field
  • Solid experience in Back Office or Middle Office operations within investment banks or financial institutions
  • Strong knowledge of foreign exchange, fixed income, OTC derivatives, structured products, and capital markets instruments
  • Hands-on experience with collateral management processes
  • In-depth understanding of Front Office, Middle Office, and Back Office operational workflows
  • Experience with trade management and treasury systems
  • Knowledge of counterparty onboarding, legal documentation, and regulatory processes
  • Advanced Excel skills
  • Advanced English proficiency
  • Spanish proficiency
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The Company
HQ: Bilbao, Vizcaya
87,534 Employees
Year Founded: 1857

What We Do

At BBVA we are leading the transformation of banking worldwide, united in pursuing our goal of bringing the age of opportunity to everyone. Firmly focused on the future, our on-going digital transformation is already producing disruptive innovations that power our vision of banking. Every one of our 112,465 employees, from branch staff to senior leaders, plays an essential role in giving our 85 million customers the cutting edge banking solutions that they deserve. Building on 165 years of history we know the importance of constant development, which is why we place so much confidence in the collaborative working environment that enables our people to grow and excel. If you would like to learn about the culture and opportunities on offer at a company that is leading the way for 21st century banking, head to the ‘Life’ tab to find out more.

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