Ops Manager, Diagnostic & Preventive Services

How will this role have an impact?

The Manager, DPS Demand Planning, reporting to the Director, DPS Support, will develop advanced forecasting models and scalable demand planning processes to enhance operations. In addition to this strategic focus, you will engage in daily tasks that are essential to supporting the overall business.

Utilizing your expertise in data analysis and forecasting, you will play a crucial role as a cross-functional collaborator. You will work with teams across Product, Production, Capacity Management, and other departments, overseeing the Diagnostic & Preventive Services (DPS) demand planning process throughout each phase of a product's lifecycle. This includes new product development to ongoing operational performance, ensuring a smooth and effective integration of DPS demand planning across the organization.

What will you do?

• Develop and maintain demand forecasting models for the Diagnostic & Preventive Services department, leveraging new tools and best practices to improve accuracy and efficiency
• Document assumptions underlying the plan and effectively communicate changes in demand
• Create monthly demand forecast and regularly evaluate forecasts vs actuals
• Monitor and analyze key performance indicators
• Collaborate with Product, Production, Capacity Management, and other teams to integrate new product launches from DPS into business forecasts
• Collaborate with various teams to achieve forecasting accuracy
• Identify areas for improvement and implement initiatives to enhance operational efficiency

We are looking for someone with:

• +5 years of experience in Business, Supply Chain Management, Finance, or Operations
• Experience in demand planning / forecasting
• Experience in data analysis, reporting and data visualization
• Innovative and creative thinking skills, combined with a passion for continuous improvement and a commitment to driving operational excellence
• Advanced Excel skills, basic SQL is a plus, along with experience working with large datasets
• Ability to convey technical information in an accessible and understandable manner
• Ability to create SOPs to guide and document processes

The base salary hiring range for this position is $74,700 to $130,200. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan.  We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.  

About Us:

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.

To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.

We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.