About Stellar Health:
Historically, US Healthcare has relied on a fee-for-service reimbursement system where providers are paid based on the quantity of patient visits and procedures, rather than the quality of health outcomes.
At Stellar Health, we help primary care providers put patient health first. Our platform - a mix of technology, people, and analytics - supports providers at the point of care, delivering real-time patient information, activating practice staff, and empowering providers and care teams with incentives that reward the work they are already doing to keep patients healthy. Using the Stellar App, our web-based, point-of-care tool; practices receive a simple checklist of recommended actions that support the best quality care. Providers and care teams are then paid monthly for each action they complete, and Payors save money in reduced healthcare costs along the way.
Stellar is a US-based Health-tech backed by Top VCs (General Atlantic, Point72, & Primary Venture Partners) with an established product & proven operating model. We’ve shown that we make a real difference for physician practices and their patients.
About the position:
Stellar is seeking Operations Administrative Contractors to support various operational initiatives and data-driven projects. This role involves flexible, hourly work, contributing to the efficiency and effectiveness of Stellar Health's programs.
Role Stakeholders:
- Internal Operational Stellar Staff engaged in various projects.
- Internal Cross-functional Stellar Teams requiring administrative support for data management, communication, and system configuration.
Contract Details:
- Hourly contract for 3 months with ability to extend.
- Typically works up to 15-20 hours per week.
Key Responsibilities:
- Maintenance Support for Operational Processes: Providing ongoing administrative and logistical support to ensure the smooth and efficient functioning of established operational processes.
- Medical Record Data Verification (Chart Audits): Performing diligent chart chases to verify medical record data, ensuring accuracy and completeness for reporting and compliance.
- Customer.io Send Outs: Managing and executing the distribution of communications via Customer.io, ensuring timely and accurate delivery to target audiences.
- Monthly Reporting Emailing: Preparing and sending out monthly reports via email, ensuring all relevant stakeholders receive up-to-date information.
- Data Analysis Support: Assisting with preliminary data analysis, including data collection, organization, and basic interpretation to support operational insights.
- Stellar App Challenge Setup: Configuring and deploying various challenges within the Stellar Application, involving detailed setup and coordination.
- Data Visualization: Contributing to the creation of clear and informative data visualizations for internal reporting and presentations.
Required Skills and Experience:
- Proficiency in data entry and data management.
- Ability to perform basic data analysis and identify discrepancies.
- Strong organizational skills, including time management and task prioritization.
- Excellent attention to detail for data verification and communication tasks.
- Clear and concise written communication skills for emailing reports and managing send outs.
- Problem-solving abilities in an administrative and data-focused context.
- Highly Desirable (Not Required): Analytical skills and experience in Looker, Tableau, Google Sheets, and Notion.
Common Deliverables for Stellar Health:
- Organized datasets and preliminary data analyses.
- Completed data verification logs from chart audits.
- Successfully configured Stellar App challenges.
- Timely and accurate Customer.io emails.
- Disseminated monthly operational reports.
- Organized and timely email distributions.
Contract Rate:
The contract rate is between $10-15 per hour for non - NYC based contractors and $20 - $24 per hour for NYC based contractors. Actual contracted rate will be based on the experience of the contractor.
Perks & Benefits:
Stellar offers a carefully curated selection of wellness benefits and perks to our employees:
- Medical, Dental and Vision Benefits
- Flexible PTO
- Universal Paid Family Leave
- Company sponsored One Medical memberships and Citibike memberships
- Medical Travel Benefits
- A monthly wellness stipend that gives employees the freedom to choose where they spend their cash, whether it be on wellness, pet care, childcare, WFH items, or charitable donations
- Stock Options & a 401k matching program
- Career development opportunities like Manager Training, coaching, and an internal mobility program
- A broad calendar of company sponsored social events that for our in-office and remote employees
Diversity is the key to our success. Stellar Health is an equal opportunity employer and we are open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, veteran status, or any other legally protected status.
We believe that diverse teams -and the different identities, cultures, and life experiences our team members bring to the table- enable us to create amazing products, find creative solutions to interesting problems, and build an inclusive working environment.
Stellar Health Employment Privacy Notice
At Stellar Health, your privacy and security as a job seeker is a priority no matter where you are in the interview process. As recruiting scams have become more prevalent, please take note of the following practices to ensure the legitimacy of any interaction with our team.
- Please note that any communication from our recruiters and hiring managers at Stellar Health about a job opportunity will only be made by a Stellar Health employee with an @stellar.health email address.
- Stellar Health does not utilize third-party agencies for recruitment services and does not conduct text message or chat-based interviews. Any other email addresses, agencies, or forums may be phishing scams designed to obtain your personal information.
- We will not ask you to provide personal or financial information, including, but not limited to, your social security number, online account passwords, credit card numbers, passport information, and other related banking information until we begin onboarding activities, which will be coordinated by a member of the Stellar Health People Ops Team with an @stellar.health email address.
If you are ever unsure whether you are in contact with a legitimate Stellar Health teammate, please contact [email protected]. If you believe you've been a victim of a phishing attack, please mark the communication as “spam” and immediately report it by contacting the U.S. Federal Trade Commission.
Top Skills
What We Do
Our mission is making healthcare fair for clinicians, their teams, and patients in every community.** Our current healthcare payment system has led to continuously increasing costs for inconsistent and subpar outcomes. To change this, we work directly with primary care providers and practice staff to deliver a step-change difference in value-based care through real-time action prompts tied to granular incentives. By directly incentivizing the people that directly care for the patient we unlock true alignment of actions and work that lead to these outcomes.
Our vision is that Stellar will be the essential, trusted platform for provider teams, making it easy and rewarding to sustainably care for all 300+ million Americans.** Stellar helps clinicians and staff understand what the best course of action is and why, and properly compensates the whole care team for the time it takes to do this work. Not only does our solution seamlessly integrate in care team workflows, it also aggregates the fragmented patient panels, care options, and care pathways - thereby making Stellar the essential and trusted platform for provider teams to sustainably care for all 300+ million Americans.
Why Work With Us
Working at Stellar means you get to be part of a significant, positive shift in how healthcare is delivered across the US. Your work will directly impact whether someone’s underlying health condition is managed effectively, while also helping doctors manage their chronic patients effectively.
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