- The candidate will play a key role in automating production operations, ensuring seamless integration with the daily monitoring operations of the Agency’s IT systems.
- Continuous Service Improvement: Add value to Data Centre Operations by identifying improvement opportunities to sharpen Production stability, stakeholders experience and overall service quality.
- Identifying opportunities for automation within production processes to streamline operations and reduce manual intervention.
- Timely escalation and communication of major incidents such as escalation matrix, leading, driving, facilitating, and chairing all investigation activities.
- Being accountable for resolving the incident with workaround or permanent solution.
- Participate in troubleshooting system and network connectivity problems before escalation.
- Monitoring production metrics and performance indicators to ensure targets are met.
- Ensuring compliance with safety and regulatory standards in production.
- Other ad-hoc duties as instructed.
Strong analytical skills: The ability to analyse production processes and identify areas for improvement and optimisation.
Technical Proficiency: Profound knowledge of production systems issues and effective solutions to enhance operation efficiency.
Problem-Solving Aptitude: A knack for troubleshooting production issues and devising effective solutions to enhance operational efficiency.
Experience in Data Centre facilities, including temperature and humidity monitoring system, smoke detection and fire suppression systems, Uninterrupted Power Supply (UPS) units, CCTC, keypress units, etc.
Familiarity with AWS tools such as CloudWatch, Cloud Trail, etc would be an advantage.
Able to work shift duties.
o The shift hours are as follow:
1st shift - 7:00 am to 3:00 pm
▪2nd shift - 2:45 pm to 10:30 pm
▪3rd shift - 10:15 pm to 07:15 am
o The 8-day rotational shift pattern is as below:
▪Two days 1st shift, followed by
▪Two days 2nd shift, followed by ▪ Two days 3rd shift, followed by ▪ Two off days.
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What We Do
Unison Consulting was launched in Singapore on September 2012, the hub of the financial industry, with innovative visions in the technocratic arena. We are a boutique next-generation Technology Company with strong business-interests in Liquidity risk, Market Risk, Credit Risk and Regulatory Compliance.
Unison provides technology consulting and services to implement Risk Management and Risk Analytics System for Financial Institutions. Our services suite comprises of Techno-Functional consulting, systems integration, Business Intelligence, information management, and custom development of IT solutions, plus project management expertise for financial institutions.
We have expertise in latest cutting edge technology to achieve better total cost of ownership. Through our qualified professionals, we assist you drive your unique risk management strategies, whether that means efficient monitoring, improving risk appetite of the financial institutions, complying with regulations, or capturing growth opportunities through innovation, this is what maximizes your decision taking potential. At Unison Consulting, we view clients as partners, and our success is only measured by the success of our partners. So we put it all on the table in order to exceed expectations.
Our staff consists of young, energetic and innovative consultants who are never afraid to challenge the conventions and push the boundaries in an effort to help our clients. For every project, no matter how large or how small, we strive to not only meet your needs, but deliver a showcase in your field
