Workplace Operations Lead - SLC at Verkada Inc

| Salt Lake City, UT
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Who We Are
Verkada is the leading physical security platform to protect people, assets and privacy. Designed with simplicity in mind, Verkada’s five product lines - video security cameras, access control, environmental sensors, alarms and visitor management - provide seamless visibility through an integrated secure cloud-based software platform. Over 9,700+ organizations worldwide trust Verkada as their physical security layer for easier management, frictionless scalability and cutting-edge innovation.


About Verkada
At Verkada, we’re rethinking what it means to be physically safe. Today, we build security cameras that detect action, identify danger and help keep people and places safe and secure. Using a combination of software and hardware, we’re transforming an industry that has seen little innovation for decades—and we already support thousands of customers. But this is just the beginning. We envision a world in which security systems feel as seamless and modern as the organizations they protect and our enterprise solution becomes a model for not just business security, but public security as well.

About the Workplace Operations Lead role
The Workplace Operations Lead is responsible for facilitating an exceptional office experience, providing operational support with a strong focus on customer service, while working in collaboration with the Workplace Team to provide and maintain a positive office environment. You are an individual who thrives in a fast paced, ever evolving environment, who possesses strong communication skills and the ability to successfully prioritize and execute tasks in alignment with the overall goals of the team. You have a growth and development mindset, know how to stay self-motivated, and lead with a positive mindset. 

Responsibilities

  • Serves as the first point of contact for employees by managing requests & facilitating a positive office experience. 
  • Contributes to and facilitates in the management of an ongoing delightful employee experience by providing operational support and maintaining the general organization and aesthetic of the physical office spaces.
  • Assists in maintaining and further enhancing the current Workplace programs (ex: mailroom operations, internal events, etc.) 
  • Support Office Operations Manager in vendor management and relations.
  • Build an active relationship with business partners and teams to assess team allocations and occupancy needs as well as conference room usage. Through observation and a keen eye for details, provide proactive solutions and improvement ideas.
  • Maintain spatial data within the space management tool and ensure accuracy of information.
  • Participate with building audits to verify employee locations, furniture layout and room configurations are correctly noted in the space management tool.
  • Coordinate with the Senior Planning Manager to maintain space standard ratios for on/offline rooms and office standards and solutions, as well as define space related programs to improve team member experience.
  • Other site specific duties and support may be required 

Experience & Skills

  • A passion for providing exceptional customer service through human connection and and ongoing operations support.
  • 4+ years of customer service experience.
  • 2+ years of management experience or related project management experience.
  • Passion for contributing to and building an overall positive workplace experience.
  • Strong interpersonal and communication skills, with the ability to build relationships across departments. 
  • Strong organizational and planning skills, ability to prioritize and manage multiple tasks, projects, and ever-changing business needs.
  • Demonstrates composure and humility while working with internal partners and external vendors.
  • Proficiency in CAFM systems, Adobe Creative Suite, and ability to read and interpret floor plans, preferred.

About our team
Behind the scenes, we’re a team of computer scientists, hardware engineers and experienced founders who saw a chance to make a real impact. We’re united by the challenge of building beautiful products, designed for real people—and by our commitment to using technology responsibly. We believe keeping data private and secure is core to our safety as individuals, businesses and communities and we put great care into building systems that embody our values as people. Likewise, many of Silicon Valley’s top investors believe in us: we’re backed by Sequoia Capital, FirstRound, Meritech and Siemens (Next47).

Verkada is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, and encourage all qualified applicants to apply.

US Perks & Benefits
- Generous company paid medical, dental & vision insurance coverage 
- Unlimited paid time off & 11 companywide paid holidays 
- Wellness allowance 
- Commuter benefits 
- Healthy lunches and dinners provided daily 
- Paid parental leave policy & fertility benefits

Verkada is an equal opportunity employer. We strive to be a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is support for members and allies of our internal communities like Women at Verkada, Pride at Verkada, Multicultural at Verkada and Parents at Verkada. 

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Technology we use

  • Engineering
    • C++Languages
    • GolangLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • CaffeFrameworks
    • TensorFlowFrameworks
    • MongoDBDatabases

An Insider's view of Verkada Inc

How does the company support your career growth?

Verkada is a company with a lot of opportunity and challenges waiting to be tackled. It really is a place where you get to "create your own destiny" while being a part of something great.

Kris Gonzalez

Lead Technical Recruiter

What are Verkada Inc Perks + Benefits

Verkada Inc Benefits Overview

As an organization, one of our top priorities is to maintain the health and wellbeing of our employees and their families. We offer flexible PTO, catered lunch and dinner every day, commuter benefits, comprehensive medical, dental, and vision coverage, wellness benefits, paid parental leave, fun celebrations, and more!

Culture
Partners with Nonprofits
Throughout the year we partner with different nonprofits and use our proceeds from internal fundraisers to support their causes.
Friends outside of work
Eat lunch together
Intracompany committees
We have 3 committees which include Multi-Cultural Community, Women @ Verkada, and Pride @ Verkada.
Daily sync
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Unconscious bias training
Twice a year we hold a mandatory unconscious bias training for all employees to strengthen our culture and reaffirm our commitment to diversity.
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
We offer three different ERGs and will continue to add more as we the company continues to grow.
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within

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