Technical Manager
Argo Group is a leader in specialty insurance with a vibrant culture built on respect, equality, wellness and opportunity. We’re an innovative organization that’s small enough to be agile and big enough to make a difference in our industry.
Our hybrid workplace is continuously evolving to ensure all employees feel:
- Comfortable bringing their whole selves to work.
- Confident that they will be treated respectfully.
- Recognized for their performance and provided with equal opportunities to succeed.
At Argo, skill meets opportunity. If you’re wired to raise your hand and ask, “Where can I help?”, you’ll thrive with us.
Argo Group US currently has a challenging opportunity for a Technial Manager. This enthusiastic, self-motivated individual will be part of a team-oriented environment in the Client Services Team. This role can be remote or based in any US Argo office.
Key Role & Responsibilities:
- Responsible for effective and timely development of new and/or enhanced systems/technologies, with a heavy emphasis on P&C insurance Financial systems including premium/loss financial process, general ledger, payment, ACH, A/P and A/R, etc.
- Monitors all aspects of the Software Development Lifecycle and Production Support service levels. Ensures high level technical support is provided.
- Oversees business analysis, development work and quality assurance of projects for assigned systems/technologies.
- Collaborates effectively at all levels to prepare strategic plans. Ensures system requests tie into objectives of the company strategy map and budgets.
- Contributes to the development of information technology development standards, policies, processes and procedures to ensure consistent compatibility and integration throughout the company.
- Partners with the DPM to develop the end-to-end technical solution for Projects.
- Attends Architecture review board when needed or designate someone from their team to represent.
- Manages assignment of work to the team, including scheduling and coordination of work with other teams on cross-functional initiatives. For smaller teams, may also involve coding.
- Assures SDLC process is followed, e.g. code versioning, change requests, audit artifacts are maintained.
- Hands on role, provides technical analysis, solutions, guidance to team(s).
- Identification of integration points and dependencies.
- Addresses and remediates tech debt, keeping tech debt to a minimum.
- Ensures system is on the latest version of software approved by ARBs.
- Ensures release instructions are clear and concise; attends CAB or sends proxy.
- For vendor managed systems, the technical leads will represent Argo for all technical activities.
What's Required for the Position:
- 3+ years hands-on management of Technical teams preferably in P&C Insurance finance sector.
- Oracle Financials is a must - preferably all modules. Candidate must have strong functional and technical knowledge.
- Payment and checks processing, ACH and interfaces to banking systems.
- Experience with Oracle DB and Integrations to any financial systems.
- Hands on programming experience in Oracle/SQL DB and related.
- Knowledge on data warehouses/ ETL etc. Knowledge on reporting tools (i.e., COGNOS).
- A genuine passion for technology and solving problems.
- A pragmatic approach to solutioning and delivery.
- Excellent communication skills, both verbal and written.
- Strong business acumen and interpersonal skills.
- Interest in and ability to stay up-to-date with current trends, technologies and best practices that can be directly applied to the work you’ll be enabling.
- Experience with agile methodologies and continuous integration.
- Outstanding analytical, technical and critical thinking skills.
- Strong OO, SOA and database design background – design, development, and ability to execute SQLs in order to analyze DB issues.
- Solid understanding of and ability to implement software design patterns.
- Bachelor’s Degree from an accredited college or university in Finance, Business Administration, Information Technology/Systems, or related field.
Preferred:
- 3-5 years of management experience is preferred.
- Strong knowledge of P&C insurance products, reinsurance, applications, technologies highly desired.
- Experience with on/offshore teams.
- Experience managing consultants and/or distributed teams.
- Knowledge of application test automation products, processes, and best practices.
- Strong understanding of Agile development methods and its application to company technology needs.
- High-level knowledge/expertise in Legacy and Java development, implementation, and maintenance of large-scale business applications.
- Strong strategic decision making and long-term planning abilities to manage resources and develop efficient and effective solutions to diverse and complex business problems.
- Excellent communication and interpersonal skills to effectively lead and motivate team.
- Excellent interpersonal, communication, presentation & consultative skills for effective collaboration with senior management.
- Good general business acumen.
PLEASE NOTE: At this time, Argo Group will not sponsor an applicant for employment authorization for this position.
If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at Argo Group, please contact our Benefits Department.
To all recruitment agencies: Unless you have been requested to work on this position, or other positions with Argo Group, please do not forward any resumes to Argo Group employees. Argo Group is not responsible for any fees related to unsolicited resumes.
The range provided is for Colorado-based hires only and will be commensurate with candidate experience. Pay ranges for candidates in other locations other than CO may differ based on the cost of labor in that location. Pay range: $100,000 - $120,000 plus eligibility for an annual bonus based on company and individual performance.
Argo Group International Holdings, Ltd. (NYSE: ARGO) is a global multiline underwriter of specialty insurance and reinsurance products in the property and casualty market. We help power the businesses that drive the world economy, offering a comprehensive line of high-quality products and services designed to meet the unique coverage and claims-handling needs of our clients. We foster an inclusive culture that embraces diversity and design thinking, relies on innovation and agility, promotes collaborative service delivery, offers frequent, integrated communication and values authentic recognition of excellence. View the latest Investor Presentation to learn more about Argo.
We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical) , including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.
Our Benefits
Developing our employees professionally and personally strengthens our organization.
Argo Group offers an attractive Total Rewards package that includes:
- A culture that recognizes performance and empowers employees to excel, offering competitive compensation and merit driven profit sharing.
- Flexible workplace policies that support employee well-being include compressed hours, flex-time, job-sharing, remote work, sabbatical leave, holiday and summer hours.
- Comprehensive health, wellness, and financial planning options that employees can tailor to meet their personal and family needs. In addition to traditional health and wellness plans, benefits include retirement savings, matching 401K (US-based employees), generous paid time off (PTO), paid caregiver and parental leave, employee assistance program (EAP), an employee stock purchase plan (ESPP) offering a 15% discount, and an array of voluntary benefits.
- Argo Academy, a digital and instructor-led platform that offers continuous learning and professional development – Training magazine lists Argo among the Training "Top 125" Companies. Argo encourages career mobility and continuing education to pursue and maintain professional and industry designations, in addition to traditional university and higher education programs.
- An inclusive culture that develops and sponsors diverse teams, encourages cross-functional engagement and collaboration, builds community through employee resource groups (ERGs), and provides an environment that welcomes ongoing dialogue, creative innovation, professional and personal development.
- Active community outreach and volunteer programs in addition to matching charitable gifts by 100%.
- A generous Employee Referral program that has resulted in 25% of all new hires this year.