Overview

Novant Health is seeking a Support Services Specialist that is responsible for the general functions of the Mail Center including, but not limited to the handling and distribution of incoming and outgoing mail, scanning applicable documents dispersal of electronic correspondence, and working returned mail for both acute and ambulatory Revenue Cycle Services. Also responsible for providing administrative support for work from home team members. Come join a remarkable team where quality care meets quality service, in every dimension, every time.

#JoinTeamAubergine #NovantHealth. Let Novant Health be the destination for your professional growth.

At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.

Qualifications

• Education: High school or GED, required.
• Experience: Minimum of two years working in a healthcare environment, preferred.
• Additional Skills (required):
  • Excellent oral and written communication skills, critical thinking and multi-tasking ability, organizational skills, and ability to prioritize tasks, ability to analyze, investigate and resolved issues.
  • Ability to work independently, efficiently, and accurately.
  • Ability to sit for extended periods of time.
  • Must be able to bend, stoop and move around.
  • Normal or corrected visual acuity and hearing.
  • Must be able to lift 25 pounds.
  • Must be able to work independently, present problems with solutions and consistently is able to meet deadlines.
  • Must be efficient in Microsoft Word and Excel and the ability to operate a Windows based personal computer.
  • Ability to work effectively as a member of a team, maintain department and patient confidentiality, interact with all cultures and level of authority.
  • Ability to successfully complete generic and department specific skills validation and competency testing.

Responsibilities

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

• Our team members are part of an environment that fosters team work, team member engagement and community involvement.
• The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
• All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".