Responsibilities
Since H-E-B Digital Technology's inception, we've been investing heavily in our customers' digital experience, reinventing how they find inspiration from food, how they make food decisions, and how they ultimately get food into their homes. This is an exciting time to join H-E-B Digital--we're using the best available technologies to deliver modern, engaging, reliable, and scalable experiences to meet the needs of our growing audience. If you enjoy taking on new challenges, working in a rapidly changing environment, and applying it all to solve large and impactful business problems, we want you as part of our team.
Our Partners thrive The H-E-B Way. In the Manager of Systems Development job, that means you have a...
HEAD FOR BUSINESS... expertise in managing strategy-focused, business-building teams?
HEART FOR PEOPLE... knack for recognizing and developing others - talents and strengths?
PASSION FOR RESULTS... drive to discover and promote best solutions?
What you'll do
Management:
- Lead multi-disciplinary team to deliver KTLO, foundational, and large, timely projects for assigned systems
- Meet targeted service level agreements (SLAs) for assigned system
- Prioritize projects and work to ensure alignment with Product Owners / Managers and business leaders; provide systems / business process updates and status
- Serve as primary contact for vendors of assigned systems
- Provide input to shared services team on impact of vendor roadmaps on H-E-B technology plans
- Apply understanding of vendor contracts terms on assigned systems (payment, renewal, termination terms)
- Drive contract terms to support / influence desired business outcomes and cost reductions
- Identify process challenges; offer potential solutions; lead organization in process changes / improvements
- Develop plans / lead execution of technology upgrades to maintain application portfolio currency
- Lead budget planning; create CPRs; manage budgets for multiple major efforts; ensure capital requests for approved projects / portfolios are included in capital plan; provide critical technical data for inclusion in capital request presentations
- Develop creative alternatives when requested money is not available
- Provide input for optimization of delivery models
- Maintain accurate and effective resource and capacity planning; use a data-driven approach to understand and minimize effort-driven cost of delivery
- Apply expertise of all applicable technology delivery models to accurately deliver agreed-upon work on time
- Set goals for team / team Partner growth; provide frequent performance feedback; write / deliver Corporate-directed performance reviews; address poor performance; develop top-tier talent
- Review / select candidates for interviews; assist with interviews; make hiring decisions for assigned teams
Strategy:
- Serve as strategic leader with Product Owners and senior leaders on technology strategy, solution discovery, service management, risk / relationship management
- Apply deep understanding of tech stack roadmap supporting assigned business systems; develop plans to effectively interweave foundational technology upgrades with business deliverables
- Research / understand / select technology options that support business goals
- Lead long-term expense and capital reduction on assigned systems areas; align technology to meet long-term goals
Who You Are
- You have a related degree or comparable formal training, certification, or work experience
- You have 8+ years of business / technology experience with a broad range of exposure to various technical environments and business segments
- You have 2+ years of management experience
- You have a successful track record of influencing vendor roadmaps that support changing business needs / trends
- You're an expert in applicable technology delivery models
- You understand business unit drivers for success, and their processes / approaches to business models
- You're comfortable working complex issues with senior management
- You can maintain processes and leadership philosophy in a space of great ambiguity
- You can recognize / develop strengths of others
- You have leadership, influencing, problem-solving, and decision-making skills
- You have strong business acumen and creativity
Who We Are
- H-E-B is one of the largest, independently owned food retailers in the nation, operating over 400 stores throughout Texas and Mexico, with annual sales generating over $26 billion
- We hire talented people (116,000+ Partners), and give them autonomy to be creative in how they impact the business
- We're a Partner-driven company with a Bold Promise--Because People Matter
- We embrace Diversity and Inclusion as core values, and support them with thriving company-wide programs
- We're a truly original Texas-based company that created the Spirit of Giving to help Texas communities every day
- Once eligible, our Partners become Owners in the company. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Retailing Company
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