Service Desk Analyst (New Orleans, LA)

| New Orleans, LA
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Service Desk Analyst - U.S. Marine Corps 
New Orleans, Louisiana 70114
Full-Time / Flexible Start-Date
$52-58K (depending on benefits selection)
M-F Day Shift
(10) Paid Holidays / Employer Matched Funds 401(k) / medical, dental and vision benefits options

Here’s your opportunity to work on-site using remote access tools and an on-line knowledge base to assist 250,000 end-users with computer issues on a U.S. Marine Corps Enterprise Network.

Job Duties:

• Computer support via email, phone or a remote desktop connection
• Microsoft Office 2010/2013, SharePoint 2013, Windows 7 / 10 troubleshooting
• Resolving issues relating to all 7 OSI layers and PKI authentication.
• Using a Remedy Ticketing System to create and manage tickets.
• Managing Print, DHCP, DNS and File Share services.
• Active Directory / Microsoft Exchange support.

Requirements:

• DOD Secret Security Clearance- If you had a clearance within the past 24 months, we may be able to reactivate it.
• CompTIA Security+ CE – Prior to start
• 1 Year of IT experience
More Information on ​Strategic Data Systems
​Strategic Data Systems operates in the Information Technology industry. The company is located in Keller, TX. ​Strategic Data Systems was founded in 1997. It has 159 total employees. It offers perks and benefits such as 401(K). To see all 14 open jobs at ​Strategic Data Systems, click here.
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