Senior Training Consultant at SilkRoad Technology (Remote)

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SilkRoad Technology is the world's leader in strategic onboarding for global workforce readiness and transformation. We help organizations prepare their people for change by designing intentional, personalized journeys to increase retention and maximize agility throughout their careers. SilkRoad combines our leading strategic onboarding capabilities with world-class consulting services to deliver highly scalable, personalized experiences that engage employees and drive long-term business performance such as productivity, profitability, growth and agility.
Our Training Team is seeking a Senior Training Consultant to provide software training activities for SilkRoad Technology clients and employees and developing new courses and course content.
Your contributions to SilkRoad will include:
  • Consulting with Clients to match training delivery to business requirements.
  • Conducting formal instructor led classes both onsite and online to a wide variety of audiences.
  • Developing and updating course material for new and existing products, solutions, and services in a collaborative team environment.
  • Developing and instructing customized training courses as required for employees, partners, and clients.
  • Developing and maintaining eLearning content.
  • Working with subject matter experts to develop content as new product features are introduced.
  • Developing, recording, and maintaining online recorded course library.

Required Skills
  • Learning-oriented facilitation and presentation skills with the ambition and drive to help others.
  • Excellent presentation and verbal communication skills; able to effectively communicate with all levels of an organization.
  • Demonstrated ability to work in a fast-paced, team-based environment
  • Strong organizational skills with the ability to prioritize and meet strict deadlines.
  • Detail oriented with excellent analytical and problem resolution abilities.
  • Experience with video editing concepts and software (Camtasia, etc).
  • Experience with eLearning creation and software (Articulate, Captivate, Lectora, etc).
  • Proficient with computer software and MS Office applications, including Word, PowerPoint and Excel.

Required Experience
  • Bachelor's degree in Communications or related field required.
  • Minimum of 5 years of corporate training, production documentation, production presentations or related experience such as delivering and developing IT training is required.
  • Prior experience developing training courses using alternative media, including, but not limited to, computer-based training, web-based training, and other alternative technologies.
  • Human Resources knowledge and PHR, SPHR, SHRM-CP, SHRM SCP, or other HR-related certification is preferred.
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Candidate Location Eligibility:
Chicago, IL

Technology we use

  • Engineering
  • Sales & Marketing
    • C#Languages
    • SqlLanguages
    • SalesforceCRM

An Insider's view of SilkRoad Technology

What are some social events your company does?

We hold social events in the office often at SilkRoad. We have an awesome culture here, so we often have social events to celebrate birthdays, weddings, baby showers, etc. of employees in our Chicago office. We also always have social events when remote employees are in the Chicago office. For example, the other week we had a “game day” at the end

Courtney

Manager, Client Renewals

How do you collaborate with other teams in the company?

My role is to actively work with client company executive sponsors and their subject matter experts and to also play a unique role internally within SilkRoad. I collaborate internally with marketing, sales, services, product management & development to bring forth the client’s voice, industry knowledge/trends, best-practices, & thought leadership.

Mimi

Sr. Director, Strategy & Transformation

What are SilkRoad Technology Perks + Benefits

SilkRoad Technology Benefits Overview

We complement an environment that fosters success and fun, with a full range of benefits and perks to meet the needs of you and your family. SilkRoad aims to provide peace of mind when it comes to employee's health and financial well-being. We offer a wide range of benefits including health and life insurance, 401(k) plan with company match, volunteer program, and expanded maternity and paternity leave. The perk that transcends the rest is our flexible, work happy environment! SilkRoadies enjoy generous paid time off, flexible work options, and dress for your day freedom.

Culture
Volunteer in local community
Paid day off to volunteer and office-based volunteer activities.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Diversity manifesto
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide 12 weeks of paid maternity/paternity leave and an additional 4 weeks of unpaid leave, for a total of 16 weeks of parental leave.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Flexible Time Off - SilkRoadies love the Flexible PTO policy. Our flexible paid time off benefit can be used for vacation, personal / family illness, or personal reasons.
Paid Volunteer Time
Our Volunteer Time Off program provides employees 8 hours per year of paid time off to volunteer.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
SilkRoad offers commuter spending accounts
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Occasional office lunches are provided.
Happy Hours
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Lunch and learns
SilkRoad hosts lunch and learn meetings throughout the year.
Cross functional training encouraged
Promote from within
Continuing Education stipend
Time allotted for learning
Paid industry certifications

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