Senior Training Consultant

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SilkRoad Technology is the world's leader in strategic onboarding for global workforce readiness and transformation. We help organizations prepare their people for change by designing intentional, personalized journeys to increase retention and maximize agility throughout their careers. SilkRoad combines our leading strategic onboarding capabilities with world-class consulting services to deliver highly scalable, personalized experiences that engage employees and drive long-term business performance such as productivity, profitability, growth and agility.
Our Training Team is seeking a Senior Training Consultant to provide software training activities for SilkRoad Technology clients and employees and developing new courses and course content.
Your contributions to SilkRoad will include:

  • Consulting with Clients to match training delivery to business requirements.
  • Conducting formal instructor led classes both onsite and online to a wide variety of audiences.
  • Developing and updating course material for new and existing products, solutions, and services in a collaborative team environment.
  • Developing and instructing customized training courses as required for employees, partners, and clients.
  • Developing and maintaining eLearning content.
  • Working with subject matter experts to develop content as new product features are introduced.
  • Developing, recording, and maintaining online recorded course library.


Required Skills

  • Learning-oriented facilitation and presentation skills with the ambition and drive to help others.
  • Excellent presentation and verbal communication skills; able to effectively communicate with all levels of an organization.
  • Demonstrated ability to work in a fast-paced, team-based environment
  • Strong organizational skills with the ability to prioritize and meet strict deadlines.
  • Detail oriented with excellent analytical and problem resolution abilities.
  • Experience with video editing concepts and software (Camtasia, etc).
  • Experience with eLearning creation and software (Articulate, Captivate, Lectora, etc).
  • Proficient with computer software and MS Office applications, including Word, PowerPoint and Excel.


Required Experience

  • Bachelor's degree in Communications or related field required.
  • Minimum of 5 years of corporate training, production documentation, production presentations or related experience such as delivering and developing IT training is required.
  • Prior experience developing training courses using alternative media, including, but not limited to, computer-based training, web-based training, and other alternative technologies.
  • Human Resources knowledge and PHR, SPHR, SHRM-CP, SHRM SCP, or other HR-related certification is preferred.
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