Box
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Senior Technical Consultant at Box

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WHAT IS BOX?

Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 

WHY BOX NEEDS YOU

We have a dynamic team of consultants and technologists who are dedicated to making our customers successful, but our customers' needs are getting even more sophisticated and technically complex. We are looking to add more consultative and technical capabilities to the Technology Consulting team in order to solve our customers' most complex challenges through the application of thought leadership and technical domain expertise.

WHAT YOU'LL DO

Box is growing fast. Real fast. Every business in the world is attempting to modernize the way that they work. As the leader in cloud content management, we have what it takes to enable enterprises to transform how people work together. 

We engage directly with the largest and most complex enterprises in the world.  These enterprises look to Box and our technology to transform their business.  For these enterprises to be successful, they rely on technologists who can advise them throughout the transformation.  

The Sr. Technical Consultant is part of the Customer Success organization and the Box Consulting team, and works across Box and with customers to build out complex solutions. The Sr. Technical Consultant is a high impact, high visibility role, responsible for ensuring customer satisfaction while promoting Box technical and platform solutions.

You will play a critical role in building and sustaining customer and partner relationships while driving the adoption of the Box product and platform. The Sr. Technical Consultant also works closely with sales and field teams to maximize opportunities by understanding customer needs, envisioning a future state, and helping customers get there.

On any day, you could be developing a custom integration into a business critical application for an enterprise customer or helping a customer migrate millions of files into Box.  The next, you may be developing a custom application built on top of Box.  There is never a lack of technical challenges.

WHO YOU ARE

You are a technologist at heart. You appreciate the power of technology and how it can be leveraged to solve complex problems. Being a trusted advisor and a change agent is energizing. You get excited about collaborating across all of Box to drive successful outcomes. You understand that you can never stop learning and mentoring, keeping your technical skills sharp requires perpetual development. You understand technical architectures. You are adept at designing and developing technical solutions with the right mix of Box configurations/APIs, other SaaS technologies, integration technologies, and partner tools to balance configuration and customization. You feel confident presenting detailed technical information to business managers, developers, and IT Architects. You are experienced working with one or more of the following:  Node.js (MEAN stack), Python, Java, C#, .NET, Apex/Visualforce.  You have a deep understanding of REST APIs and JSON.  You have the ability to distill complex technical solutions and industry solutions into their digestible parts.

Here's the fine print:

  • You have 5+ years of technical experience. 

  • Ideally, that work is:

    • With SaaS and Cloud technologies

    • Customer-facing

    • In a consultative role

    • You are comfortable working with one or more of the following:  Node.js, Python, Java, C#, .NET, Apex/Visualforce

  • You understand the application development lifecycle, RESTful API concepts, and are comfortable with developing against APIs

  • You enjoy working in a dynamic environment and can effectively speak to both technical and non-technical parties

  • You relish the next challenge, and delight in finding innovative and creative solutions

BENEFITS  

  • Visit this webpage to check out all of our exciting healthcare benefits: https://join.collectivehealth.com/box

  • For all other benefits, please check out: Box Benefits + Perks 

EQUAL OPPORTUNITY  

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice.

 
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • HBaseDatabases
    • MemcachedDatabases
    • MySQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • AmplitudeAnalytics
    • FigmaDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ZeplinDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • SmartsheetManagement
    • TrelloManagement
    • DrupalCMS
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen
    • Oracle EloquaLead Gen
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What are Box Perks + Benefits

Box Benefits Overview

Not only are we driving success as a cloud content management platform, to having the most talented group of 10x-ing, GSD-ing, fun-loving Boxers, we also provide the BEST benefits and perks—Box is an awesome place to work!

Whether you're looking for traditional benefits or fun perks - Box has you covered!

Comprehensive healthcare benefits
Cutting-edge behavioral health services
FAMILY: Paid maternity and paternity leave and award-winning family forming & parenting programs
401K contributions & several other investment options
Employee Stock Purchase Plan (ESPP)

Beyond healthcare
Career Development
Financial Education
Fun @ Box: Happy hours, interest groups, sporting events, races and more
Meals & Snacks: Stocked micro kitchens to keep you energized
Commuter Benefits for parking and mass transit
Fitness subsidy & Wellness incentives: Activity, nutrition & health is a priority!
Flexible time off: Paid holidays, plus your birthday and competitive time off benefits

Culture
Volunteer in local community
Over 75% of Boxers engage in social impact --volunteering with a cause they care about. With 3 days of VTO provided to our Boxers, we’ve tracked 6,687 volunteering hours across the company last year
Partners with Nonprofits
Through Box.org we've provided over $40M to nonprofits through grants, donations, and product discounts
Friends outside of work
Eat lunch together
Intracompany committees
Box has Chief Fun Officers ("CFOs"). CFOs play a crucial role in building community across the globe, cultivating an epic place to work and bring Box culture & values to each region.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
During Learnfest, Box offers "Overcoming Bias" training where Boxers will engage in candid peer conversations about biases, how they impact our community at Box, and what we can do to counteract them.
Diversity Employee Resource Groups
Box has 10 Employee Resource Communities (ERCs). ERCs are employee-led affinity communities that play a vital role in supporting a culture where everyone feels a sense of belonging!
Hiring Practices that Promote Diversity
Our hiring process is focused on bringing in a diverse slate of talent. We engage with strategic partners for sourcing, train our hiring managers through recruiting guides and courses to mitigate bias
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Box offers health care, dependent care and transportation flexible spending accounts. Boxers can set aside pre-tax dollars to pay for health care, child care and transportation expenses.
Disability Insurance
Box provides employer paid short- and long-term disability coverage.
Dental Benefits
Box offers a PPO dental plan. The plan covers preventative visits at 100%. Coverage toward basic and major services, as well as ortho.
Vision Benefits
Box offers VSP vision plan with competitive coverage for exams, glasses, contacts.
Health Insurance Benefits
Box pays 85% of premiums for all medical plans and 100% for preventative care. Various medical plans to choose from through Collective Health. Box contributes to an HSA.
Life Insurance
Box offers an employer paid life insurance policy that amounts to 2x the employee's annual salary.
Wellness Programs
Box offers a variety of activity, nutrition, and health challenges throughout the year.
Team workouts
Mental Health Benefits
Box offers employee assistance programs to provide support and guidance for their employee's during life challenges.
Retirement & Stock Options Benefits
401(K)
Box offers a 401k Retirement Plan (Roth and Pre-Tax options available).
Company Equity
Employee Stock Purchase Plan
Boxers have the opportunity to purchase Box stock at 15% discount and 24-month look-back period
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Here at Box, we care about the well-being of families.. From paid parental leave and fertility and family forming benefits, Box provides an all-inclusive support system for working families.
Flexible Work Schedule
Remote Work Program
As the world continues to evolve, Box believes in a hybrid model of work. Boxers are powering how the world works together, both in office, from home, and/or remotely.
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
To ensure Boxers can 10x both inside and outside of work, Box offers market-leading flexible time off and holidays (yes, that includes birthdays!) so Boxers can recharge when they need it.
Paid Volunteer Time
Box is a place where community comes first. Boxers are encouraged to give back with paid Volunteer Time Off (VTO) up to 3 days annually.
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Boxers can set aside pre-tax dollars for parking and mass transit through our pre-tax commuter programs.
Company Outings
Free Daily Meals
Box employees receive free lunch daily and have access to fully stocked kitchens with snacks and drinks. *Varies by location
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Box offers $55 per month toward fitness memberships or classes. We also offer discounts at local health clubs and studios.
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Box provides numerous training opportunities for all Boxers including LearnFest, our global learning conference
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Boxers have the opportunity to attend LearnFest, our global learning conference, where all Boxers have dedicated time to take online and live trainings related to personal and professional development
Online course subscriptions available
Customized development tracks

An Insider's view of Box

How would you describe the company’s work-life balance?

In 2020, we added 3 Fresh Air Fridays (FAFs) –or Mental Wellness Mondays, which are global company-wide days off as a response to COVID and to help Boxers avoid burnout, refresh and recharge, and say THANK YOU for all their hard work.

Maureen Thompson

Director, Internal Communications

What does your typical day look like?

My day to day as an AE includes meeting with my extended team (OBR, Solutions Consultant, CSM, Manager) and strategizing together on what to accomplish. At Box, everyone is so willing to help you out. It's been hard virtually, but everyone is always willing to support.

Princess

Carroll

How does the company support your career growth?

"I joined Box because it gave me the opportunity to impact an important part of the business and being empowered to lead, innovate, create, and "fail fast."

Bernardo Sosa

Director, Recruiting Operations & Programs

What does career growth look like on your team?

We are entering into new market spaces. When a company is growing, that creates tremendous amount of opportunities to move up segments (so if you are an SMB seller, Mid-market seller or an Enterprise seller you can move up) and as we continue to grow there are all sorts of opportunities to move into leadership opportunities.

Mark Wayland

Chief Revenue Officer

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