Professional Development Coach
ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions that work in the real world. Our most valuable asset is our people-a fact that's reflected in our values-driven organization in which new perspectives are integral and new ideas are celebrated. ZSers are passionately committed to helping companies and their customers thrive in industries ranging from healthcare and life sciences, to high-tech, financial services, travel and transportation, and beyond.
ZS's Corporate Enterprise Functions operate the firm's core internal functions. Our global teams comprise team-oriented, pragmatic and results-driven people who thrive in a challenging work environment. Our people come from diverse backgrounds but share a passion for quality customer service and dedication-whether our customer is a client or another ZS employee.
Human Resources develops and executes successful recruiting programs, learning and expertise-development initiatives, strategic staffing assignments, effective reporting and analytics, performance management processes, and work-life benefits and operations.
PROFESSIONAL DEVELOPMENT COACH
We seek an experienced HR professional for a Program Lead position in either our Los Angeles area or San Diego, CA office. This role will be responsible for serving as the professional growth and development lead of junior consultants (entry level and lateral hires) across business tracks and designated regional offices. This position is a hybrid role focusing on leading key 'people' functions including: career coaching, engagement, learning and development, and more.
Responsibilities:
Responsible for developing and managing junior consultants for designated ZS offices, which includes:
- Perform ongoing coaching, career planning, staffing guidance and developmental counseling for assigned offices / groups through 1:1 interaction, group sessions and group coaching
- Managing large coaching cohort sizes efficiently and effectively
- Maintain regular touchpoints with junior consultants and appropriately liaise with key business and HR teams as necessary, e.g., project managers to ensure performance feedback is shared and ongoing coaching is provided
- Support learning and development of junior consultants through directly hosting sessions, partnering with business leaders to create learning opportunities and being familiar with ZS learning suite to recommend options based on the needs of the individual
- Ensure program participants undertake and fulfill learning objectives associated with core competencies / curriculum necessary for accelerated learning and career progression
- Partner with key stakeholders across the business, HR Leads and learning team to support ongoing training and strong employee engagement;
- Maintain a healthy culture amongst program participates that values and reinforces key aspects of the wider ZS culture and core values (honesty, integrity, accountability, quality, innovation and collaboration);
- Support various projects and initiatives that support onboarding, integration and development of the cohort group.
Great Candidates Will Bring:
- True passion for people development and engagement;
- A continuous learner / growth mindset with deep curiosity and motivation to grow and develop in the field;
- The ability to self-reflect and willingness to self-develop, including 'unlearning', challenging current assumptions, and re-thinking ways of working;
- Mental and emotional endurance to maintain the presence, focus and mindfulness necessary to bring the coaching mindset for much of the day / with many audiences;
- A friendly, approachable personality that enables others to feel at ease, safe and comfortable quickly
Qualifications:
- Bachelor's degree required (Master's degree preferred);
- 8 to 10 years relevant work experience, multinational/global professional services required;
- Training, education or experience relevant to the role;
- Ability to travel regionally; mostly day trips;
- Experience building strong (remote and in-person) relationships with junior team members;
- Demonstrated ability to establish and manage large scale learning programs;
- Demonstrated ability to manage individuals and teams;
- Experience in interfacing with international audiences and cross-office teams;
- Ability to proactively and continually collaborate with colleagues (business/HR) to ensure timely, efficient, and accurate deliverables;
- Excellent oral, written and interpersonal communication skills to effectively work with all levels of the organization;
- Should have the ability to create and deliver presentations to large audiences;
- Ability to maintain high level of confidentiality and work with highly sensitive data and information;
- Excellent organizational skills and ability to multi-task while working against tight timelines;
- Attention to detail and commitment to get things done;
- Based upon the role, work authorization or language skills may be additional requirements.
ZS is a global consulting firm. Fluency in English is required; additional fluency in at least one European or Asian language is desirable.
Candidates must possess work authorization for their intended country of employment. An on-line application is required to be considered.
ZS offers a competitive compensation package with salary and bonus incentives, complete medical/dental/life insurance programs and retirement savings benefits. We are an Equal Opportunity Employer.
ZS is committed to providing and maintaining a safe workplace. You are required to have received or be willing to receive the COVID-19 vaccination by date of hire to be considered. Proof of vaccination will be required. Religious/medical exemptions can be requested on a limited basis upon hire.
NO AGENCY CALLS, PLEASE.