Privacy Program Manager at Opendoor

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About Opendoor:  
Founded in 2014, Opendoor’s mission is to empower everyone with the freedom to move. We believe the traditional real estate process is broken and our goal is simple: build a digital, end-to-end customer experience that makes buying and selling a home simple, certain and fast. We have assembled a dedicated team with diverse backgrounds to support more than 100,000 homes bought and sold with us and the customers who have selected Opendoor as a trusted partner in handling one of their largest financial transactions. But the work is far from over as we continue to grow in new markets. Transforming the real estate industry takes tenacity and dedication. It takes problem solvers and builders. It takes a tight knit community of teammates doing the best work of their lives, pushing one another to transform a complicated process into a simple one. So where do you fit in? Whether you’re passionate about real estate, people, numbers, words, code, or strategy -- we have a place for you. Real estate is broken. Come help us fix it.

About the Role:
We are looking for a Privacy Program Manager to support the daily operation and ongoing maturity of Opendoor’s privacy program. Reporting to the Senior Counsel - Data Privacy and Security, this role will be responsible for performing day-to-day program/project management activities that support the strategy, design, and execution of Opendoor’s privacy programs, and will partner with legal, business, and technology stakeholders to effectively document, integrate, and maintain privacy controls in Opendoor’s business operations. The Privacy Program Manager will play a key role in ensuring that Opendoor meets its legal and regulatory obligations, including the California Consumer Privacy Act and California Privacy Rights Act. 

Specifically, our Privacy Program Manager will be expected to:

  • Support processes and control frameworks for compliance with data privacy security laws in existing and emerging markets 
  • Partner with business and technology stakeholders to operationalize privacy controls; create, monitor, and report on performance indicators to determine the effectiveness of privacy controls
  • Support development and maintenance of privacy policies, procedures, standards, and guidance; execute implementation plan for communication and awareness of new and changed policies
  • Support risk assessments; document gap analysis and assist with development and implementation of remediation plans
  • Manage projects related to privacy program initiatives; communicate progress, escalations, and issue analysis to key stakeholders; effectively lead change management efforts across the organization
  • Monitor and stay familiar with applicable global laws, regulations, and industry standards

What we’re looking for:

  • Demonstrated experience managing aspects of a data privacy/security or compliance program, including managing project plans from start to finish, communicating with stakeholders, and bringing together cross-functional teams to execute towards a common goal * Strong time management and prioritization skills with a demonstrated ability to execute against multiple projects and excel in a fast-paced work environment * Ability to communicate well with various stakeholders, including cross-departmental teams and leadership
  • Skilled in Jira/Confluence, Google Suite, and SQL
  • Excellent written communication skills - we value clear and concise disclosures, terms of use, policies, and process documents
  • Excited and passionate about data privacy/security and compliance
  • Strong analytical and problem solving skills, and high attention to detail
  • Good judgment, including the ability to preserve confidentiality 
  • Bachelor’s or Master’s degree, law degree (J.D.) or related project/program management and/or data privacy/security education and experience
  • 3-5+ years experience in project/program management and/or; data privacy/security
  • PMP/PMI certification preferred
  • Familiarity with applicable privacy laws and regulations preferred, including the California Consumer Privacy Act and California Privacy Rights Act, Fair Credit Reporting Act, Gramm-Leach-Bliley Act, California Financial Information Privacy Act 
  • IAPP certifications preferred (CIPP, CIPM, CIPT)

More About Us:
Want to learn more about us and how we are revolutionizing the home buying and selling process? Learn more about us on our website, check out our profile on The Muse to learn more about our culture from our team members, or read our blog posts to hear about the work we are doing.

We Offer the Following Benefits and Perks:
- Full medical, dental, and vision with optional 85% coverage for dependents
- Flexible vacation policy
- Generous parental leave
- Paid time off to volunteer
Please note that these benefits and perks are available only to Full Time team members and do not apply to contract roles.

Opendoor Values Openness:
Our team celebrates our diverse backgrounds. We believe that being open about who we are and what we do allows us to be better. Individuals seeking employment at Opendoor are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances. For California residents: for more information about the categories of personal information that we collect for recruiting purposes, please see our personnel Privacy Policy.

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Candidate Location Eligibility:
San Francisco, CA

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • PostgreSQLDatabases
    • SketchDesign
    • FigmaDesign
    • AsanaManagement
    • JIRAManagement
    • WordpressCMS

An Insider's view of Opendoor

What's the biggest problem your team is solving?

My team works with our sales and support operators. We manage our multiple telephony platforms, including our call center software. Last year, we replaced our old call center vendor solution with a new custom-built telephony platform. Building the unique features each team has been one of our central challenges for much of the past year.

Maggie

Sr. Software Engineer

How has your career grown since starting at the company?

I started at Opendoor as an intern, responsible for small improvements to our home valuation model’s accuracy. Now, I am one of the leaders on our team - I’m responsible for setting team vision, overseeing systems design for other IC’s, and leading P0 initiatives such as a pricing workflow overhaul that we launched after COVID-19.

Daniel

Software Engineer

How do you empower your team to be more creative?

Analytical problem solving requires creativity too. I always encourage my team to consider all the tradeoffs between different options - what if you need to solve the problem in 1 day? How about 6 months? How about unlimited compute resources? We often come up with more creative and better solutions when we intentionally consider all options.

Sherry

Data Science Manager

What are Opendoor Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Lunch and learns

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