Practice Consultant Senior at FIS

| Phoenix – Mesa – Scottsdale, AZ
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Job Description
What you will be doing:• Defines, maintains and enhances practice offering to support business objectives, strategic development roadmap and client business needs.• Designs, enhances and implements practice offering to support specific client requirements and address market opportunities.• Consults with sales, account management and client on the appropriate practice offering to meet specific client requirements and strategic business needs.• Consults with clients on the most strategic technology projects within a practice area.• Serves as pre-sales support specialist as needed with sales and account management to create and close sales opportunities. May include developing proposals/statements of work, negotiating pricing, planning engagement projects and delivering prospect presentations.• Collaborates with internal stakeholders, e.g., product management, development, sales, and senior management to define and support assigned practice area.• Nurtures relationships, defines consulting engagements to support relationship needs and sells the initiative.• Maintains quality client relationships with both internal and external clients to gain referrals for new clients and achieve excellent client satisfaction and client loyalty.• Identifies business process improvements for increased efficiency and enhanced client experience.• Ensures practice provides industry thought leadership.• Mentors and develops resources to grow practice knowledge among services organization.• Researches and resolves critical issues related to practice in a timely and professional manner.• Provides technical and business domain expertise.• Works directly with clients and may travel to client sites.• Other related duties assigned as needed.
What you bring:
Bachelor's degree in business administration, management or related discipline or the equivalent combination of education, training, or work experience.
• Excellent organization, team-building, coaching and mentoring, project management and time management skills• In-depth knowledge and expertise of the assigned practice area and related business• In-depth knowledge of financial services industry and related practice specialty• Strong financial management and planning skills• Requires long-term vision and executive presence• Strong analytical, statistical and problem-solving skills• Ability to utilize judgment in decision-making processes and decisions related to job tasks• Requires excellent skills in communicating ideas both verbally and in written form in a clear, consice and professional manner including presentations• Ability to communicate effectively with all levels of management in an organized, professional manner• Proven success in building relationships• Ability to persuade and influence others on the best approach to take• Willing to travel 30% to 50% or as needed.
Added bonus if you have:
Requires the following experience or equivalent combination of education and experience as a minimum to enter any level of Practice Consultant job:
• Recognized by peer group as a Subject Matter Expert (SME) on the practice specialty• Must have led or participated in the definition and implementation of service offerings for multiple projects
FIS JOB LEVEL DESCRIPTION
The most senior professional role. Expert-level depth and/or breadth of skills, experience and proficiency in multiple practice specialties. As an expert, uses professional concepts in developing resolution to critical issues and broad design matters. Manages resolution of unique and complex problems on large scale delivery projects that have a broad impact to either the company's or client's enterprise. Works on issues that impact design/selling success or address future concepts, products or technologies. Anticipates internal and/or external business and technology challenges and/or regulatory issues; recommends process, product or service improvements. Identifies areas for increased operational efficiencies and expenditure reduction within a practice service. Cultivates thought leadership across practices. Creates formal networks with key decision makers and serves as external spokesperson for the company. Engages with executive level clients, e.g., CEO/Director. Often manages larger enterprise-wide teams, large client engagements or sponsors multiple projects. Exercises wide latitude in determining organization wide objectives and approaches to practice areas. Drives collaboration across FIS business lines which results in exceptional client loyalty. Generally is leveraged across multiple large, complex client projects/programs with potential for high risk to the company or practice specialty, i.e., generally engaged in projects totaling 75,000 to 100,000 project hours with client revenue of $10 to $15 million. Typically requires eighteen or more years of related experience. Significant barriers to entry, e.g., top management review, approval exist at this level.
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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Technology we use

  • Engineering
    • .NETLanguages
    • AWS (Amazon Web Services)Languages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • HadoopFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • Google CloudFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases

An Insider's view of FIS

What's something quirky about your company?

We love to dance at company parties and picnics.

We love to give "High 5s" and shout-outs for people that go above and beyond and "rock!"

Wendy Graham

Training and Careeer Development

What projects are you most excited about?

I'm excited to launch our 2019 Rewards of Better Business Banker referral campaign. We'll combine the successes of our 2018 campaign with new incentives for 2019, to grow the volume of qualified referral submissions from banks. Our goal is a culture of support for account executives and bankers with easy access to tools and impactful conversations.

Diana Quetti

Channel Demand Marketing Analyst, FInancial Solutions

What is your vision for the company?

We’re passionate about being the partner for connected commerce for businesses around the world and we’re creating a company culture where colleagues grow and thrive, while having fun along the way. Our teams collaborate to seamlessly serve our global customers and each colleague plays a critical role as we proudly advance the ways the world pays.

Kelly Beatty

Senior Leader, Strategic Program Management

What are FIS Perks + Benefits

FIS Benefits Overview

Taking care of our colleagues means that our customers, company, and communities are well taken care of, too. That’s why we’re always looking for attractive benefit offerings to support our colleagues and their families. In addition to competitive medical/dental/vision plans, life insurance and disability coverage to take care of basic needs, there’s also opportunities to participate in a stock purchase plan, have 401(k) deferrals matched, receive HSA seed money, earn wellness incentives, and even have your charitable contributions matched – just to name a few.

Culture
Volunteer in local community
Some favorite local causes include Brent's Place, The Ronald McDonald House, The United Way, The Food Bank of the Rockies and Habitat for Humanity.
Partners with Nonprofits
The FIS Foundation provides more than one million dollars in grants to over 125 organizations throughout the US in: Children’s Services, Community Development, Environment & Health/Human Services.
Friends outside of work
Eat lunch together
Intracompany committees
We have Inclusion Networks which connect colleagues around gender, race/ethnicity, disability, LGBTQ+ identity, early career professionals, veteran status, and working families, to name a few!
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
A pillar of the FIS Inclusion & Diversity program, Inclusion Networks function to connect, educate and support the development of their members and promote the company’s overall goals and values.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Employees are eligible to contribute 1-40% of their annual salary on a pre-tax basis.
401(K) Matching
The company match is $.50 per $1.00 up to the first 6% of the employee contribution.
Employee Stock Purchase Plan
Employees can contribute 3-15% of their base salary & commissions to "purchase FIS stock." FIS matches 25% of contributions on a quarterly basis, one year after contributions are made.
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Our generous PTO plan allows colleagues to enjoy time away from work and promotes a healthy life balance. PTO can also be used for illness days and unexpected emergencies.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Promote from within
Mentorship program
Time allotted for learning
Customized development tracks
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