Job Description
What you will be doing:• Defines, maintains and enhances practice offering to support business objectives, strategic development roadmap and client business needs.• Designs, enhances and implements practice offering to support specific client requirements and address market opportunities.• Consults with sales, account management and client on the appropriate practice offering to meet specific client requirements and strategic business needs.• Consults with clients on the most strategic technology projects within a practice area.• Serves as pre-sales support specialist as needed with sales and account management to create and close sales opportunities. May include developing proposals/statements of work, negotiating pricing, planning engagement projects and delivering prospect presentations.• Collaborates with internal stakeholders, e.g., product management, development, sales, and senior management to define and support assigned practice area.• Nurtures relationships, defines consulting engagements to support relationship needs and sells the initiative.• Maintains quality client relationships with both internal and external clients to gain referrals for new clients and achieve excellent client satisfaction and client loyalty.• Identifies business process improvements for increased efficiency and enhanced client experience.• Ensures practice provides industry thought leadership.• Mentors and develops resources to grow practice knowledge among services organization.• Researches and resolves critical issues related to practice in a timely and professional manner.• Provides technical and business domain expertise.• Works directly with clients and may travel to client sites.• Other related duties assigned as needed.
What you bring:
Bachelor's degree in business administration, management or related discipline or the equivalent combination of education, training, or work experience.
• Excellent organization, team-building, coaching and mentoring, project management and time management skills• In-depth knowledge and expertise of the assigned practice area and related business• In-depth knowledge of financial services industry and related practice specialty• Strong financial management and planning skills• Requires long-term vision and executive presence• Strong analytical, statistical and problem-solving skills• Ability to utilize judgment in decision-making processes and decisions related to job tasks• Requires excellent skills in communicating ideas both verbally and in written form in a clear, consice and professional manner including presentations• Ability to communicate effectively with all levels of management in an organized, professional manner• Proven success in building relationships• Ability to persuade and influence others on the best approach to take• Willing to travel 30% to 50% or as needed.
Added bonus if you have:
Requires the following experience or equivalent combination of education and experience as a minimum to enter any level of Practice Consultant job:
• Recognized by peer group as a Subject Matter Expert (SME) on the practice specialty• Must have led or participated in the definition and implementation of service offerings for multiple projects
FIS JOB LEVEL DESCRIPTION
The most senior professional role. Expert-level depth and/or breadth of skills, experience and proficiency in multiple practice specialties. As an expert, uses professional concepts in developing resolution to critical issues and broad design matters. Manages resolution of unique and complex problems on large scale delivery projects that have a broad impact to either the company's or client's enterprise. Works on issues that impact design/selling success or address future concepts, products or technologies. Anticipates internal and/or external business and technology challenges and/or regulatory issues; recommends process, product or service improvements. Identifies areas for increased operational efficiencies and expenditure reduction within a practice service. Cultivates thought leadership across practices. Creates formal networks with key decision makers and serves as external spokesperson for the company. Engages with executive level clients, e.g., CEO/Director. Often manages larger enterprise-wide teams, large client engagements or sponsors multiple projects. Exercises wide latitude in determining organization wide objectives and approaches to practice areas. Drives collaboration across FIS business lines which results in exceptional client loyalty. Generally is leveraged across multiple large, complex client projects/programs with potential for high risk to the company or practice specialty, i.e., generally engaged in projects totaling 75,000 to 100,000 project hours with client revenue of $10 to $15 million. Typically requires eighteen or more years of related experience. Significant barriers to entry, e.g., top management review, approval exist at this level.
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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